Walker Thompson Email & Phone Number

United States

Wimberley, Texas, United States

Austin, Texas, United States

Austin, Texas

Austin, Tx

Responsibilities include:• Plan and direct all day-to-day operations for Austin area clinics• Plan and direct operational activities for the company's President/CEO• Act as point of contact between top management and employees• Review and negotiate all vendor contracts and procurement• Ensure corporate compliance with federal and regulatory agency• First point of contact for technology troubleshooting and responsible for resolving any office system outages• Schedule clients and staff, recruiting, onboarding, A/R, A/P, payroll, and corporate reporting• Development and design of forms, guides, client agreements, and marketing materials• Social media and marketing management including working closely with SEO services to increase Google positioning and visibility, create weekly content posts, and create monthly client email blasts• Cultivate and maintain relationships with clients, vendors, and various organizations• Ensure that the overall client experience and service reputation of each clinic is upheld to the highest standard of approval

Austin, Tx

Multifaceted position with many roles and responsibilities including duties as an administrative assistant to senior executives, personal assistant, human resources, and property management.Responsibilities included:• Provided administrative and business support to Owner, President, CPO, COO, and local team• Calendar, email, and contact management for executives and staff• Assisted with and created business presentations utilizing PowerPoint, Word, and Excel• Designed and create flyers, letters, emails, and agendas for various communications• Maintained client databases utilizing Constant Contact, Excel, and Salesforce• Website content updates and configurations using Joomla and Zendesk online admin tools• Coordinated business meetings and events (virtual and in person)• Organized digital files on cloud based server• Data analysis, research, and data entry• Utilized QuickBooks to reconcile multiple financial accounts and create client invoices• Entered and processed bi-weekly payroll utilizing QuickBooks, BigTime, and cash management systems• Distributed, collected, verified, and entered all new-hire paperwork• Ran personal and business related errands as requested by employer• Managed all aspects of multiple rental properties including leasing, service requests, and payment collection

Austin, Tx

Responsibilities included:• Greeted guests, vendors, and residents in a friendly and professional manor• Designed and created flyers, letters, emails, and invitations for various resident communications• Managed online ad content and layouts via multiple online administrative tools• Utilized marketing techniques to attract new residents• Set up appointments and toured apartment homes for potential residents• Responded to phone and internet queries from residents, potential residents, and vendors• Prepared leases and renewals and ensured all paperwork was completed and organized• Organized and hosted monthly resident functions

Austin, Tx

Responsibilities included:• Provided support and training for entire store• Developed and wrote a newsletter for the store as an additional training tool• Ordered and organized office supplies for the entire store• Answered multi-line phones as the store operator when needed• Maintained relationships with customers to ensure a positive experience and their return• Resolved customer issues and ensured customer requests were completed with a positive experience• Facilitated training classes for new hires

Corpus Christi, Tx

Responsibilities included:• Oversaw all daily operations of the restaurant • Managed a staff of 35+ employees including two assistants • Developed and maintained catering accounts using effective selling techniques• Dealt with guest issues and complaints promptly and in a manner that would ensure their return • Verified and processed weekly payrolls • Prepared a weekly packet for the corporate office that included the week’s receipts, payouts, and invoices • Extensive general office duties including appointment setting and assisting with travel arrangements• Created documents, forms and spreadsheets using Microsoft Word and Excel • Received Level I and Level II corporate certifications

San Angelo, Tx

Responsibilities included:• Managed a staff of 15+ employees • Managed General Managers schedule and travel arrangements• Developed forms, checklists, and spreadsheets using Microsoft Word and Excel • Processed all payroll, A/R, and A/P accounts • Coded invoices and prepared a weekly packet for the corporate office • Worked closely with the General Manager to maintain employee morale, cut company costs, and provide superior services to guests• Scheduled and negotiated rates for group blocks and provided information to interested clients regarding all hotel services • Built night audit procedures from ground up by working closely with the corporate office’s internal auditor • Developed and implemented policies and procedures for front desk and housekeeping staff • Greeted and checked guests in and out of the hotel and promptly responded to and solved guest requests, issues, and concerns

San Angelo, Tx

Responsibilities included:• Inbound customer service for Capital One cardholders • Handled supervisor calls for irate cardholders • Provided coaching and training for veteran CSPs and training for new CSPs• General clerical work as needed

Sonora, Tx

Responsibilities included:• Assisted with network administration • Provided user support and training on hardware and software • Extensive work with Microsoft Office suite • General clerical work and database entry

Real Estate License, Real Estate

Business Management

GPA: 3.65

Network Administration

GPA: 4.0 Transferred to Angelo State University

Diploma, General Studies

Activities and Societies: National Honor Society member 4 years in a row, Who’s Who Among American High School Students member 3 years.