Gil Luis Email & Phone Number

Wilmington, Nc, Us

Wilmington, Nc, Us

Charlotte, Nc, Us

Assist users, nurses, doctors in logging incidents and requestsInstallations and configurations that support a range of operating systems and applicationsAnswers customer questions and resolve problems regarding the medical supported suite of applicationsAssists in resolving various connectivity issues onsiteCoordination and scheduling with team to ensure coverage during business hours and for 24-hour On-call resolutionTroubleshooting Video Conferencing units and manage the Communications RoomTelephony and Network port patching assistanceTroubleshoot complex desktop issues, troubleshooting network printers and server related faultsSupport for IT-related issues with medical devices and equipmentProvide support for Client Specific application troubleshootingQA Testing of medical patient software applicationsSetup calls and communication with VendorsManage new starter requests and setup profile in Microsoft Active Directory and attributesProactively Physical Asset Audit and communication room assets to ensure the Asset Management tool is up to datePublish communication and meeting rooms health check via reports by updating rooms, devices and cablingGenerate Asset Audit reports on site for upper management teamsManage the ServiceNow ticket queue and resolve issues within SLAProvide ticket issue reports and data with Team Lead/ManagementManages the iOS mobile datamation stations hub data collection processes, training, and devices

Columbia, South Carolina, Us

-Perform application testing/analysis on the Telephony Interactive Voice Recognition (IVR) Medical Insurance software.-Write complex test cases/scripts, matrices, execute testing, and document testing results. -Define and analyze quality assurance metrics such as defects, defect counts, test results, and test status. -Improvement process initiatives related to testing methodologies and techniques.-Facilitate and lead meetings with internal team and external customers to understand and resolve technical issues.-Testing data creation and manipulation between Medical Software and Telephony system.-Data processing terminology, operations, and architecture utilized in debugging application/environmental problems.-Documenting complex problems and assist in their resolution. -Understand functional connections and test between applications.-Review test requirements, specifications, diagrams, logic functions and test preconditions.

Boxborough, Ma, Us

Overall testing of hardware and software components of Luggage, Mobile and Cargo Scanners. -Creating test plans and teste cases that meet defined requirements.-Develop and validate requirements scenarios for hardware and software components. -Responsible for testing the mechanical functions between the hardware and software interface.-Validation of reports and verifying back end of databases.-Processing luggage through Mobile Scanners and managing different freight cargo through Cargo Scanners. -Performing factory acceptance tests and load testing. -Reporting issues in defect tracking system.-Working with development to reproduce defects and verification of fixed defects.-Automation of Linux-Scanner software application.-Training TSA/BOSTON-LOGAN Operators with Scanner software.

Stadtkreis 1 Altstadt, Zurich, Ch

Lead Test Engineer in strategizing and overseeing QA testing and team for virus company suite of application software projects with Latin America, English, Portuguese, and Spanish language regions. -Installation testing of consumer and corporate virus software products.-Clear and affective documentation of software anomalies in defect reporting systems.-Successfully established team communication of QA projects between US and Russian headquarters.-Linguistic and localization testing of different country languages software products.-Maintaining and updating QA virtualization testing lab.-Documentation revisions and testing of various different languages.-Proficiently evaluated, coordinated and trained QA team on process, project tasks and testing concepts.

Portsmouth, Nh, Us

Data Analytics With Qa Automation

Software Testing Certification, Sqa Testing