Gill Van De Water Email & Phone Number

Antwerp, Flemish Region, Be

New York, Ny, Us

My role as Information Security Manager consists of:- Managing the InfoSec team- Developing and implementing the Information Security strategy- Managing and maintaining the Information Security Management SystemGoals:- Achieve ISO 27701 certification- Become SOC 2 type 2 compliant

New York, Ny, Us

DataCamp is an online data science learning platform that helps individuals and organizations build their necessary data skills. Learners stay engaged through hands-on learning. DataCamp's mission is to democratize data skills for everyone. Being headquartered in New York, DataCamp has offices in London and Leuven. As the first dedicated IT Manager, my job consisted of:- Developing and managing a global IT Support organization- Developing and managing the IT purchasing process- Increasing the maturity of the IT tech stack- Improving the security posture of the Office environment (endpoints and business applications)- Developing and managing a InfoSec organization- Building out an automated user provisioning flowNotable achievements:- DataCamp became an ISO 27001:2017 certified company in June 2020

Bruxelles, Brussels, Be

Isabel Group has since 1995 grown as a Belgian company from the leading provider of multi-banking services for professional users to the country’s biggest fintech. Isabel Group is helping to eliminate repetitive and time-consuming manual tasks as much as possible with a complementary package of solutions and services. Isabel Group supports private individuals and professionals with its solutions Isabel 6, Ibanity, CodaBox and the free service on the Internet and Mobile Banking Zoomit. As Infrastructure Team Lead my role consisted of: - Managing a team of 15 people across 3 distinct knowledge areas: + Networking + Systems (Linux / Windows) + Database (Oracle, MS SQL Server, Postgres) - Ensuring day-to-day operations and support for the Isabel Group customer-facing applications - Managing the infrastructure roadmap + Lifecycle management of old technologies + Introduction of new technologies - Managing the infrastructure budget (CAPEX & OPEX) - Project coordination of the infrastructure part of both technical and business driven projects Technologies involved: - Amazon Web Services - Redhat Openstack & Openshift - Cisco networking & security solutions - VMWare - Service Now - Jira & Confluence

Duesseldorf, De

Makro is large retailer specialized in large hypermarkets, Metro is a wholesaler who focusses solely on the HoReCa sector. Both brands are part of the international Metro group. In a time where hypermarkets are becoming less popular, Makro is undergoing a large restructuring to keep the brand profitable. These efforts have a large impact on the IT organization in Belgium. In my role of Infrastructure Project Manager, I was tasked with: - Keeping track of all IT infrastructure related projects- Assisting the Infra & Support Teamlead in her operational tasks - Help define a new operational organization for the infrastructure team - Contract and Vendor Management Major projects: - Sunset project: migration of an old local AD domain to a new corporate structure - Augias project: decommissioning of old systems, clean up of outdated equipment - Launch and manage an RFP for Managed Services - Organize outtasking of Infrastructure operational task to Corporate IT in Romania

Antwerp, Belgium, Be

Sibelco is one of the world’s leading mineral mining companies. In Belgium it is most known for mining white sand in the area of Mol, Lommel and Dessel. In my role as Data Centre Specialist I am responsible for the management of all major data centres. At first the scope was limited to those data centres located in Europe, but this soon got expanded to all major data centres in the world, including the environment setup in Microsoft Azure. The role of the Data Centre Specialist focusses on: - Operational Availability of the Data Centre platforms - Financial Follow-up and Budget Control - Defining, Reviewing and Overseeing a Global Strategy concerning the purpose and use of the data centres - Identifying areas of improvement - Project Management of Data Centre focussed projects - Being part of Project teams that are impacted the Data Centre Services - Contract and Vendor Management Major projects: - Migration to Office 365 - Setup and configuration of Microsoft Azure - Data Centre consolidation of Paris data centre - Data Centre consolidation of Nordics Data centre All data centres were technically operated by an external Service Provider (Cegeka).

Jp

Fujitsu Technology Services is the outsourcing partner selected by Bridgestone to support the Bridgestone Europe IT Infrastructure. In my role as project manager I am responsible for following up on all kinds of demands requested by Bridgestone. Among the projects and demands are: - Setup of a new Reporting Tool (Qlikview) - Assistance in a SAP PI Upgrade project - Setup of Test and Development environment for Sharepoint Project Management Tools: - Microsoft Project Professional - Sharepoint - Excel and Powerpoint - Service Now (Incident and Change Management) - Decidalo for time tracking Project management methodology is primarily Prince2.

North Ryde, Nsw, Au

Cochlear is one of the world leaders in the field of in-ear (cochlear) implants. It is their mission to bring sound to those that live without. Cochlear is an Australian company with its EMEA headquarters in Weybridge, UK. IT Services for EMEA are provided mostly through local service desk engineers supported by the IT department located in Mechelen and Sydney. There was no dedicated IT architect for EMEA, part of my job existed in designing the new data centre, as well as the new backup and archive model and the storage architecture. The design had to support the needs of Cochlear EMEA while still adhering to the standards imposed by Cochlear HQ in Sydney. My role as project manager is to ensure that the data centre was sufficiently large, equipped with all the necessary tools and controls.All major components are setup to be redundant. At a later stage the data centre will act as Disaster Recovery site for other European branches of Cochlear. Some of the more important parts of the new EMEA data centre: - Climate Control system (including humidity control) - Intelligent Racks equipped with environmental sensors and smart PDUs - Fully redundant UPS system capable of supporting the data centre for 1 hour - FM-200 gas-based fire suppression system - A redesigned network architecture with a 10 Gbps backboneThe storage equipment was EMC based and consisted of EMC VNX 5300 and EMC VNXe 3150. All servers are virtualized on VMWare.

HP-Belgacom is temporary joint venture that fulfils services for the Flemish Government. It acts as a service provider for most of the entities and departments that exist with the Flemish Government. As a Project manager it was my responsibility that the requests and projects ordered by the departments were delivered within budget and on time. The nature of these projects went from High End Security projects like the implementation of a fault tolerant PKI infrastructure to more Front-End projects like a migration of over 1500 workstation from XP to Windows 7. Another major aspect of the job is managing external partners and vendors to achieve the required results. Project management tools: - EPS – SAP - Wonder (tool of the customer) - MS Project (used for follow-up and initial kick-off)

Brussels, Be

To better service its customers, being all Belgian notaries, Credoc was building a Private Cloud. The idea supporting this solution was to become a fully Service Oriented development company. By using the Service Oriented techniques Credoc is aiming to better support the needs of the notaries and to better react to the demands imposed by the legislator.Next to the implementation of the private cloud, Credoc also needed a new backup and restore solution. The existing solution, based on CA ARCServe did not meet the new requirements of the private cloud solution. After a thorough selection procedure, Tivoli Storage Manager by IBM was chosen as the to be implemented solution.

Zoetermeer, South Holland, Nl

InfraVision is specialized in the (re)arrangement of service organisations. We have many years’ experience with Service Management processes (ITIL), System Management processes, Facility Management processes and the implementation of the tools that go with them.InfraVision is preferred partner for:• BMC Service Desk Express • LANDesk Management Solutions InfraVision improves the transparency and the efficiency of your service organisation and makes sure that the services you deliver tune in to your company’s core business. The unique combination of ITIL knowledge on the one hand and a thorough knowledge of Service and System Management Software on the other hand enables us to deliver implementation projects with the intended result and within the defined budget.

Brussels, Brussels Gewest / Bruxelles Capitale, Be

The project at Rainbow involved the implementation of the Alignability Process Model on BMC Service Desk Express. My responsibility in this project was to ensure that together with the rest of the project team the implementation became a success.At Rainbow the following modules have been implemented: Incident Management, Configuration Management, Change Management, Problem Management.Alignabililty Process Model (APM) can be viewed as a practical implemention of ITIL together with some best practices.

Puteaux, Fr

Be

As a Coordinator I am responsible for a team of 4 System Engineers. Planning, negotiating wages, Pre-Sales, and developping new services are but a few tasks that are assigned to me.The Desktop Management Team has its focus on all aspects of the business desktop. Are services range from automating software and OS installation to locking down the desktop and ensuring that proper backup systems are in place.Our organization is mainly focussed on the Belgian markets but we do dare to venture outside our countries borders from time to time.

KBC bank was aiming to deploy Windows XP and Server 2003 across the organization. To facilitate the deployment of the desktop, about a 1000 applications needed to be packaged in a period of about 6 months.The Packaging method was to use the unattended installation provided by the vendor. If this fails or if no unattended installation could be performed, the software would be repackaged to Windows Installer (MSI)As a packager I was responsible for automating the installation of software according to the rules and standards used within KBC Bank.Mid September I was promoted to the function of Functional Analyst. During this time I was responsible for the entire flow a package would go through before reaching production. It involved close contact with both Application Manager and System Manager. It was my duty to make sure all functional analysis of ICT software was handled correctly. I assumed responsibility for a team of 4, including myself.

As Lead Applications Engineer, Gill redesigned the packaging procedures and packaging environment. Gill also introduced a quality standard for all new packages. This standard was needed to improve the stability of the environment.The packages were created using Wise Package Studio 4.6. Installation and distribution of the packages was done with Citrix Installation Manager. The availability of the applications throughout the domain was managed using Group Policy ObjectsSince the environment was Thin Client where faulty packages can have serious consequences, quality control was very important.

On-site deployment of Fost+ client application.

As Lead Applications Engineer I was responsible for developing a standardized packaging procedure. Next to actively repackaging applications for roll out the team was also responsible for making applications ready for Terminal Server.

Server Software Deployment:This involved planning and executing the installation of application on both preproduction and production servers.

New Brunswick, Nj, Us

Second and third line support concerning Microsoft Windows 2000 and Microsoft NT 4.0 for EMEA region

London, Gb

As Application Engineer I was responsible for automating the installation of business applications during roll out. At the time a migration to Windows 2000 Professional was in progress.

Willebroek, Be

As allround consultant I as detached to a number of clients for short term projects. Clients included Biffa Waste Services and Barry Callebaut (Belgian Chocolatier).

Espoo, Southern Finland, Fi

1e and 2e line support.Dedicated support engineer for HR Departement

Graduate, Toegepaste Informatica

Education record