Director Of Membership Engagement And Programs
Managed member recruitment, engagement and retention activities and programs for a volunteer led community that facilitates religious practice, early childhood education, religious school, adult learning programs and social/networking programs. Business owner of all-in-one online management platform that included member database, finance, communications, event registration, stakeholder management. Partnered with staff and volunteers to manage accounts, religious school and preschool enrollments, financial transactions, data gathering and reporting.• Established digital online user experience that facilitated membership growing by more than 250 families, revenue exceeding budgetary projections by more than $100,000 each year from 2020-2024. • Successfully, reduced uncollected membership dues from in excess of $300K in 2020 to less than $30K of more than $1.8 million in total revenue in 2023. • Determined and communicated financial solutions directly with prospective and existing members that led to religious school enrollment exceeding budgetary projections – both number of students and revenue – with enrollments increases of nearly 75 students (25% overall) over a three-year period.