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In business, some people are great at implementation, others are fantastic problem solvers... I'm an architect.In Learning, I am known for building great teams, innovative systems and solutions, particularly aimed at delivering outstanding service. In Talent, I created early career programmes to accelerate the development of an ever growing millennial generation of Future and Aspiring Leaders. Being a dreamer, a realist and a pragmatic, in sequence, is a strategy that helped me develop: - An award winning Future Leaders Programme that has become our global graduate programme at IHG- A successful and self-funded training department for 55000+ employees in Europe- A digital transformation plan to help us grow our reach and our ROE Along with great colleagues across the oceans I contributed to the design and execution of our best in class General Manager Programme, using the latest social learning technology to to help our GMs become Brand Managers and a true inspiration for their teams.Although the "dreamer" part of me was built in from the start, it took me 8 years of Training & Development experience to become a "realist" and 8 years in hotel operations to acquire the "pragmatic" side of my personality that is so useful to gain credibility when addressing an audience of very experienced operational leaders. And in my spare time.... I use my skills in Neuro-Linguistic Programming to help others regain control over their fears, transform their limitations into strengths, build confidence in themselves and ...be happy!
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FondateurThe Talent NetworkParis, Fr -
FounderThe Talent Network Apr 2019 - PresentParis Area, FranceBuilding on a successful career in the hospitality industry, I have decided to leverage my experience and network to help organisations find and develop talents in the field of customer engagement, leadership and sales. In this role, I'm helping a range of clients with the development and delivery of learning interventions that focus on customer centric leadership, brand development and customer experience. I also connect amazing talents with organisations who need them. -
External CoachEssec Msc In Hospitality Management (Imhi) Sep 2022 - Aug 2023Paris, Île-De-France, FranceGroup coaching for 2nd year students in Hospitality Management on Relationship Excellence throughout their 2nd and final year. -
Head Of Learning, EuropeIntercontinental Hotels Group (Ihg®) Apr 2014 - Mar 2019Paris Area, FranceIn this role, my main responsibilities shifted to design, develop and deliver a learning and training strategy for the region in accordance with global training standards and regional business strategy. I also overlook IHG's Future Leaders programme in Europe. Leading a team of 14 Training Consultants and Managers who themselves support 700+ hotels in 31 countries, we link up, operations, head office functions and HR colleagues to ensure training is delivered cost effectively and produces measurable results. -
Director Learning & Training Delivery EuropeIntercontinental Hotels Group Jan 2012 - Mar 2014Paris Area, FranceWith an incredibly rich and varied territory to look after, I am in charge of the delivery of training/learning solution for 420 hotels, across 24 countries (Europe Region, with the exception of Germany, Russia & CIS)- Building trustful relationships with owners and franchisees.- Working with training teams in America and Asia to develop and roll out our best in the industry General Manager training programme.- Developing a series of quality management online courses in the field of F&B, Rooms Division and Customer Insight.- Designing a robust development curriculum for Finance Leaders and Revenue Leaders in Europe.- Leading a team of 4 managers specializing in Quality, F&B and Work-Based Learning and supporting 18 hotel based training managers in our owned and managed properties in Europe. -
Director - Training & Development Europe, Uk & IrelandIhg Mar 2011 - Dec 2011In charge of delivering T&D solutions to 300+ Holiday Inn, Crowne Plaza and InterContinental hotels in the region. My mission is ensuring that our owned, managed and franchised operations have access to the extensive offer of development programmes available at IHG - recently recognised as the No1 training organisation in the US. I also support graduate development programmes in EMEA and champion our Accelerated Leadership Development Programme globally. -
Director Training & Development Continental EuropeIntercontinental Hotels Group (Ihg®) Nov 2007 - Apr 2011· Responsible for the delivery of L&D solutions for managed an franchisedhotels in Continental Europe· Cross working with EMEA team on re-branding of Holiday Inn -
Area Training Manager Benelux, Then France & BeneluxIntercontinental Hotels Group Feb 2003 - Oct 2007Member of various project teams across Europe (Development centres for high potentials; Graduate programmes; Sales force development; Total Quality Management). · Member of the opening team of the Crowne Plaza Brussels Airport.; Member of the Executive Committee and responsible for Training &Development in the hotel. · Training of all staff on Company induction, Service Quality, Sales techniques and Health & Safety. · Training of Department Heads on Interviewing skills, Appraisals, Leadership, Presentation and Training skills. -
Front Desk Manager Then Training ManagerCrowne Plaza Brussels Nov 1998 - Feb 2003Crowne Plaza Brussels EuropaMember of the Executive Committee and responsible for Training & Development in the hotel.· Training of all staff on Company induction, Service Quality, Salestechniques and Health & Safety.· Training of Department Heads on Interviewing skills, Appraisals,Leadership, Presentation and Training skills. -
Reception ManagerQmh Uk Limited Apr 1998 - Nov 1998Harrogate, United KingdomIn charge of reception, concierge and guests services, managing team of 14 employees (Moat House Harrogate Hotel and Conference Centre)
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Guest Relations ExecutiveHilton Worldwide Feb 1997 - Mar 1998Hilton London MetropoleResponsible for the running of customer services and business centre in a busy 5 star hotel. -
Assistant Night ManagerEuropa Intercontinental Brussels Sep 1995 - Jan 1997Brussels Area, BelgiumDuty management of a 4 star hotel, including reception, concierge, IT system maintenance and financial auditing.
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TraineePreservations, Oakland, Ca Jan 1995 - Sep 1995San Francisco Bay AreaResearch and Program Development. Building a database of Eco-Friendly Hotels in the US.
Gil Mulders Skills
Gil Mulders Education Details
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Honours -
International Politics -
Neulo-Linguistic Programming (Nlp)
Frequently Asked Questions about Gil Mulders
What company does Gil Mulders work for?
Gil Mulders works for The Talent Network
What is Gil Mulders's role at the current company?
Gil Mulders's current role is Fondateur.
What is Gil Mulders's email address?
Gil Mulders's email address is gi****@****ihg.com
What is Gil Mulders's direct phone number?
Gil Mulders's direct phone number is (877) 834*****
What schools did Gil Mulders attend?
Gil Mulders attended Université Libre De Bruxelles, University Of Hull, Institut Ressources.
What are some of Gil Mulders's interests?
Gil Mulders has interest in Environment, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Gil Mulders known for?
Gil Mulders has skills like Training, Hospitality Management, Human Resources, Hotels, Hotel Management, Hospitality Industry, Leadership, Training Delivery, Leadership Development, Management, Recruiting, Team Building.
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