At US Army Program Executive Office, creating graphic assets.

• At Air Force software factories, led client engagements, contributed to client and stakeholder management by advocating for users by communicating strategies, approaches, insights grounded in data, and clarifying the rationale of the research process.• Executed complex projects with high levels of ambiguity and limited direction, developing research plans that guided strategy and application design, distilling complicated problems into simple and elegant solutions• Built and maintained strong cross-functional relationships inside and outside UX focus area with product, engineering, marketing, and program to facilitate buy-in from leadership and cross-functional teams for product designs and vision.• Prepared and made presentations and demoes, reports, and updates about the project status to clients and company stakeholders in both oral and written formats, communicating the value of new capabilities and driving product strategy and vision

• Drove product strategy and vision by formulating and socializing a clear vision of the future of Federal service design built on expertise with emerging trends in the Department of Defense to support growth-related activities including RFIs, RFPs, prototypes, and oral presentations to Government stakeholders.• Provided guidance to senior leadership to help identify and set product strategy, and to efficiently execute the mission while advocating for a human centered design approach that ensured products were optimized for users while following the roadmap created by the Pentagon’s Digital Transformation. Crafted and delivered tailored messages and presentations to various audiences to keep them informed and engaged in the change process, as well as updated on modernization policies and laws impacting the industry.

• Planned, developed, led and conducted user interviews, research and testing to understand stakeholder needs, obtain user feedback, identify pain points, preferences, behaviors, and environments, gather requirements, validate products and features, form hypotheses, and conduct usability testing. Synthesized findings, analyzed data, and formulated insights to inform and validate designs. Documented and delivered findings to product team to iterate and improve user experience decisions guided by empathy with the users.• Collaborated with engineering, product, and program cross-functional teams to ensure that designs met technical requirements and adhered to MIL-STD 1472 Human Centered Design standards. Cooperated on the successful integration of new designs and experience improvements into the product implementation, always working to put the users first.• Participated in Agile sprint planning meetings, providing feedback on progress and estimating task complexity and story points. Supported the creation of product deliverables like and-of-sprint reports, product artifacts, and deliverables, variously documented in Confluence and Jira.

• Created wireframes based on a range of UX deliverables including user journeys, persona maps, task flows, heuristic analyses, sitemaps, low and high fidelity mockups, and card sorts to gather feedback from stakeholders to efficiently solve complex and abstract design challenges.• Designed intuitive and user-friendly experiences built on a strong understanding of human-centered design principles including cognition, information architecture, hierarchy, visual design, typography, composition, color theory, design research, mood boarding, recent studies and findings, and industry best practices.• Produced detailed design specifications for product development teams delivered in a timely and organized fashion using appropriate file type, size, structure, fonts, links, image resolution, naming conventions, and adhering to backup and storage procedures. Designed style guides to ensure consistency across the product line.• Actively contributed to the sense of community and culture by maintaining positive work relationships.

• Created beautiful, clear icons for Dungeons & Dragon's "Rise of the Underdark" expansion, driving high sales and customer satisfaction.• Developed intuitive, easy-to-interpret icons and maps of Middle Earth for Lord of the Rings Online's "Riders of Rohan" expansion, turning complex gaming problems and constraints into elegant solutions.• Collaborated in a cross-functional environment to balance business needs, technical limitations, and storytelling constraints to produce visually lavish and fun solutions to drive player engagement.

• User's advocate in gathering technical and product information to translate into concise, clear requirements and areas of need to drive business value.• Developed compelling design artifacts to bring clarity to complex business and enterprise design challenges.

• Led cross-functional team in the design and production of casual PC games.• Performed market research, wrote and illustrated design document, designed marketing strategy, and managed three interns.• Art lead, designing User Interfaces, designing, building, and texturing 3D models, and creating character animation.• Localization into Spanish of six browser-based games, a PC casual game, and an online-games website.

• Collaborated with geographically dispersed team members in a variety of roles such as UI/UX, front-end development, and game engine development to deliver engaging product features fulfilling decision-makers' customer experience vision.• Developed "hard rock" aesthetic visual design of User Interface themed after the rock band KISS.• Created designs, concept art, models, UVs, and textures of 3D props. Created textures for existing 3D models.

• Designed and created User Interface assets for casual videogame, managing ambiguity and working autonomously in a fast-paced environment.• Collaborated with distributed colleagues across international organization to deliver superb customer experience.

• Designed and created all UI elements for “Siege” and “Dreamscape” RPG PC games including icons, pop-up screens, windows, interfaces, and other user controls.• Responsible for designing medieval fantasy game environments, including a wide variety of props such as weapons, vehicles, architecture, vegetation, and other environment assets.• Prepared Spanish localization of “Cypher” casual PC game. Translated all UIs, narration, and hidden word puzzles.• Collaborated within a geographically dispersed team to create videogame assets like concept art and 3D models.

• Balanced technical limitations, project requirements, design direction, and short delivery deadlines to create platform-compliant 3D models for"Tiger Woods 2006” Playstation 2 game. • Used real-world data to populate virtual game levels with vegetation to create synthetic environment digital twin of championship golf courses.