Gil Shalev Email & Phone Number

Ra'Ananna, Central, Israel

Provides governance, reporting, and cross account services to a global unit.Serves as a security trustee, and supports readiness activities.Develops power platform apps, to enhance process and governance automation.

Ra'Ananna, Central, Israel

Provides governance, reporting, and cross account services to a global unit.Serves as a security trustee, and supports readiness activities.

Zapopan Area, Mexico

Managing an implementation team serving 5 major customers. Scope includes:- Production support (Incidents and defects handling)- Planning, Implementation and delivery of business data- Leading a team of 40 business analysts and developers. T1, T2 and T3 - Customer support- Process improvements and enhancements- Reporting, tracking and synchronization of data

Zapopan Area, Mexico

* Indicent and defect management in production environment* Release management and deployment support activities* Governance and quality improvement* Working with multi client, multi site teams

Alpharetta Ga, Usa

* Building a testing team for new project* Defining working instructions* Managing an onshore team and Coordination with offshore* Managing knowledge transfer and work enablement activities* Reporting to Amdocs and clients management* Work planning for multiple tasks

* Managing onsite and offshore teams* Customer facing* Status reporting to Amdocs and customer management* Quality assurance within the team

 Managed testing team of 7 testers Participated in planning and training preparations and execution Reported to Amdocs and Customer management

 Managed testing teams of 5 to 16 testers (resource allocation, budget tracking, reporting, etc.) Conducted test planning and analysis and test plan reviews Responsible for the successful delivery of Amdocs Billing Product Service Packs

 Managed testing team of 4 to 12 testers (resource allocation, budget tracking, reporting, etc.) Conducted test planning and analysis and test plan reviews Provided client test support and consulting Implementation of CMM level 3 and certification within the testing team

 Wrote pertinent reports and provided internal / external training and test coordination Managed work environments (Control and maintain, allocation) Prepared production implementation plans and drove them Designed and executed various test plans for multiple lines of business

And 1995 to 1997: Conducted Quality Assurance tests and reported findings Managed a team, ensuring health and safety requirements were met Supervised the recycling, packaging and shipping of merchandise