Gime Piu Email & Phone Number

Buenos Aires, Provincia De Buenos Aires, Argentina

Senior Service Designer leading the implementation of user-centered research methodological framework with a strategic mindset for digital transformation in diverse industries such as Financial & Insurance, and Professional Services, Telecommunication, Health & Pharma, and Mass Consumption. Key achievements:>> Leading strategic research activities within agile AI-powered digital product development projects.>> Planning, designing, and implementating qualitative research instruments (and some quantitative too) such as user/customer journey mapping, mindsets & behavioural persona profile, service blueprint, ethnography in-depth interviews, discoveries, surveys, Kano Model, usability testing, card sorting, etc.>> Systematization of research processes: recruitment, customer base and data management, knowledge management, and insights processing. >> Definition of hypotheses, construction of research guidelines and instruments, synthesis of results and insights. >> Delivery of research results and discoveries in reports, infographics, and concepts.>> Facilitation of ideation workshops and prioritization of initiatives for the development of new functionalities both with internal and stakeholders’ teams.>> Collaborative work with diverse roles and agile pods turning inputs into actionable strategies and designs working closely with process owners, product owners, and decision-makers.

Argentina

Consultant for strategic planning tools applied to product and service development // Industrial design consultancy for private ventures and start-ups // Corporate Branding Development // Applied Research // Prospective reports and trend analysis // Customized innovation and creativity workshops // Service Design Thinking // Growth Hacking // Social Media Management // Guerrilla MKT strategies & content for online branding campaigns.Key Contributions: >> Usage of strategic thinking & planning tools by Design Thinking + Service Design methodology with the support of qualitative and quantitative research for problem solving.>> Project management from concept idea to finished product.>> Trend forecasting for products, services and new technologies emphasizing on Sustainability, UX and Human Centered Design.>> Service Blueprinting & User Journey Mappings>> Workshop facilitator (remote & presential)

Buenos Aires Y Alrededores

Ciudad Autónoma De Buenos Aires, Argentina

>> Development of in-house assignments, assessments & workshops for the students. >> Organization of pedagogical contents according to the professorship profile.

Ciudad Autónoma De Buenos Aires, Argentina

>> Development of in-house assessments & workshops for the students.>> Organization of educational contents according to the professorship profile.

Ciudad Autónoma De Buenos Aires, Argentina

High-level design of an end-to-end customer experience from real-world need to solutions and back to real-world resolution and support for top organizations.Applying design thinking for identifying opportunities through qualitative research methods, competitive analysis, trends research, industry knowledge and active desk research. // Translate insights from quantitative and qualitative research, and from internal and external stakeholders for decision making. // Guide the design process from framing a challenge, to research and insights, to concept implementation. // Articulate the opportunity among potential customers as well as the value of our unique skills. // Facilitate and synthesize customer needs driven workshops and sprints with internal and external stakeholders.Key Contributions:>> Work collaboratively with other disciplines and clients to create innovative experiences and services grounded in a business context, using Design Thinking methodology and applying Design Sprint framework.>> Identify organization and customer needs across the product / service journey supported by qualitative research methods.>> Design needs-based and develop service flows that deliver value to customers across their journeys.>> Leading Service Design + Qualitative Research projects for: BAYER Crop Science, ENEL-EDESUR, Santander Río, HSBC, Familia Bercomat among others.

Argentina

>> Development of in-house assignments, assessments & workshops for the students. >> Organization of pedagogical contents according to the professorship profile.

Argentina

>> Development of in-house assignments, assessments & workshops for the students. >> Organization of pedagogical contents according to the professorship profile.

Argentina

Development of an Institutional Strategic Plan, submitting recommendations and identifying opportunities for improvement and innovation in strategic areas of work within the framework of the technological modernization of the Institute // Connecting the Institute with others organizations within the National Innovation System // Collaboration on monitoring the presentation of R & D projects for seeking external financing // Assisting in the developing of internal and external material for promotion and communication strategies.Key Contributions: >> Research, data collection and survey of all working areas after interpreting the latent needs of the Institute. >> Conception of Vision, Institutional Values and Strategic Objectives while updating Institutional Mission according to current guidelines of the National Ministry of Defense. >> Reorganization of projects in strategic lines, into a matrix and transdisciplinary management. Identification of potential problems and envision solutions to prevent or rectify them>> Create a collaborative environment with key sources, gaining feedback and opinions from improving its strategic goals.

Ciudad Autónoma De Buenos Aires

Overseeing of the design creative team to help develop the best strategy for conceptualizing innovation to the agency's creative product for clients, making sure their needs are being met and the creative goals are on track based on the client's marketing plan.

Ciudad Autónoma De Buenos Aires

>> Product & packaging development, communication strategies & innovative thinking for worldwide premium brands such as The Coca-Cola Company, Unilever, SC Johnson, Novartis & Alicorp>> Trendforecasting & consumer behaviour reports for the development of innovative concepts for mass consumption products.>> Mock-up making for production line testing, advertise & consumer tests.>> Group coordination at companies in-house innovation workshops.>> 3D parametric modelling & virtual product visualization using CATIA V5.

Argentina

>> Development of in-house tasks & workshops for the students>> Coordinating pedagogical contents according to the professorship profile.

Argentina

>> Consultancy on conceptual product design & development for private ventures.

>> Recollection & analysis of data for research reports of projects to be developed in 2008.

Master'S Degree, Digital Business, Business

Master'S Degree, Science, Technology & Innovation Management

Train professionals in the management and administration field of public and private organizations and institutions focus on generation.

Ba, Industrial Design

Upper Intermediate Course, English Studies