With 9 years of dedicated experience in the dynamic world of e-commerce, I am a seasoned professional who has thrived at the intersection of women’s clothing, business strategy, and customer engagement. My journey through this ever-evolving industry has equipped me with the skills and insights necessary to excel in the fast-paced e-commerce landscape.
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Director Of OperationsCupshe Mar 2017 - Jun 2023Los Angeles, California, UsBrand Scope: I played a pivotal role in defining and refining Cupshe brand identity, including brand books, brand marketing campaign.Merchandising Management: I was in charge of the selection and presentation of products in Cupshe catalog, including inventory management, pricing strategies, and product enhancement.Marketing Campaign: I orchestrated successful seasonal and event-based marketing campaigns, capitalizing on holidays, trends, and industry events to drive traffic and boost sales.Customer Retention: I implemented and managed customer loyalty programs, retention channels including EDM, SMS, APP Push. -
Operations ManagerShein Mar 2014 - Mar 2017Singapore, Singapore, SgIn 2014, I leveraged Shein digital channels such as SEO, SEM, email marketing, and social media as marketing specialist. In 2015, I served as operation supervisor, which the driving force behind Shein promotion and customer retention.In 2016, My role was centered on a independent brand project - Romwe, I led as project manager to explore brand scope, merchandising, marketing strategy, customer retention tactics and more. I consistently achieved and exceeded key performance indicators (KPIs), related to revenue growth and profits of the project.
Gina Zhao Education Details
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Jiangsu Institute Of Economic & Trade TechnologyBusiness English -
Nanjing Tech UniversityGeneral
Frequently Asked Questions about Gina Zhao
What is Gina Zhao's role at the current company?
Gina Zhao's current role is My 9-year journey in e-commerce has molded me into an adaptable, results-oriented professional with a passion for innovation and a relentless pursuit of excellence..
What schools did Gina Zhao attend?
Gina Zhao attended Jiangsu Institute Of Economic & Trade Technology, Nanjing Tech University.
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