Assistant Supervisor with more than 11 yrs of experience in a leading global foreign exchange and money remittance enterprise that serves individuals, banking institutions, business houses, local and international corporations.RELATED TO MY DUTIESCurrent role - Assistant Branch Supervisor ● Performing the role of the branch supervisor and branch-in-charge in their absence. ● Supporting the branch-in-charge in the day to day operation of the branch. ● Monitoring the branch performances in all parameters as set by the management. ● Preparing all the day end activities which include all the transactions and other cash reconciliations.● Decision making and problem solving. ● Maintains a book register of daily operations and datas of the customers(Individual and Corporate). ● Providing exceptional customer service by responding to requests and resolving critical issues and complaints. ● Preparing daily cash fund transfer and cheques to be deposited to the bank. May 2016 - January 2020 Forex Cashier(Senior Frontline Associate) ● Dealing with the Bank Notes Department and other Exchange Houses in buying and selling bulk amount of currencies. ● Acts as the head cashier and responsible in handling different currencies. March 2013 - April 2016 - Frontline Associate● Responsible in making daily remittances and other transactions such as WPS, POS, Value Added Servises, National bonds and more. ● Responsible in arranging and filing the daily vouchers to ensure proper documentations. Exposure in the following areas:• AML Policy & CFT Procedures• KYC Policy & Procedures• Cash related matters• Swift transfers• Corporate transacationsKEY STRENGTHS● Well trained in giving good customer service with high respect to other person’s opinion and sympathetic with other person’s ideas.● Ability to work under pressure.● Efficient, fast learner and works in a very systematic way with high value on orderliness.● Always seek for the development and improvement of work, with efficiency and readiness as key to achieving aims.