Gina C. Email & Phone Number

Singapore

• Cultivated and maintained client relationships, prioritised effective communication and trust building wit diverse stakeholders, contributing to sustained business success and positive client engagement.
• Leveraged tools like Excel and Apple Keynote to distill intricate product information into clear presentations. Delivered data-driven guidance, and empowered clients for informed decision-making.
• Partnered with General Insurance (GI) partners to negotiate favorable terms for clients, identified cost-saving opportunities, and optimized coverage contributing to enhanced client value and satisfaction.
• Developed comprehensive corporate decks for clients and streamlined communication of employee benefits and administrative matters, enhancing clarity and transparency in HR-related discussions.
• Achieved a 95% client retention rate over nine years, showcasing exceptional service and commitment to exceeding client's expectations. This is further supported by positive referrals and fosters long-term client.

Singapore

• Validate Financial Consultant's Know-Your-Client (KYC) submissions, ensuring strict adherence to regulatory standards and expectations for enhanced compliance and risk mitigation.
• Consistent Team Balance Scorecard (BSC) Performance for nine consecutive years, showcasing sustained excellence in performance and commitment to organizational goals.
• Implemented weekly data extraction and cleaning in Excel, enhancing team productivity with accurate and reliable reports.
• Streamlined onboarding for new team members by developing and maintaining efficient internal procedures and documentation, ensuring a seamless and effective candidate enrollment process. With this, I've realized 30%.
• Designed and developed the team's website, resulting in a notable 40% increase in favorable leads generated through the online platform.

Singapore

Singapore

Bachelor Of Science - Bs, Data Science And Analytics

Diploma Of Education, Aerospace Systems & Management