-Provided comprehensive support to 70+ branches across the US for 16+ applications/systems, serving approximately 800 colleagues at all levels-Project managed, trained and served as subject matter expert (SME) for 9 electronic employee application and onboarding processes, utilizing 5 systems-Developed and distributed bi-weekly ‘How to Newsletters’ to internal staff, promoting user proficiency-Tested new system developments, diagnosed existing issues, researched and implemented innovative solutions, collaborating across teams when needed-Participated in task forces for product development and made recommendations for creative solutions-Created and conducted comprehensive trainings for various applications/systems, virtually and in person, to colleagues at all levels-Provided feedback for business process mapping-User administration for approximately 10 applications/systems-Independently organized workload for varying tasks with multiple deadlines

-Full charge bookkeeping, supervising 3 staff members, using QuickBooks Pro, Reporter Base & Timeslips-Provided administrative support and served as human resources advisor to 2 owners/executives-Created and maintained an electronic filing system for medical, performance related and I-9 personnel files-Conducted open enrollment for medical benefits, section 125 plan, 401K and supplemental insurance -Screened applicants for various positions and actively participated in employee performance reviews-Created agenda for and conducted monthly meetings-Conflict resolutions at all levels of the organization

-Accounts Payable functions, including vendor reconciliation, using QuickBooks Enterprise-Managed new contract administration and reviewed calculations before commission release-Scheduled collaborative meetings involving sales consultants, project managers, vendors, and customers using multifunctional CRM system calendar-Designed hiring process from creating and posting a job announcement to conducting drug and background screenings-Tracked vendor invoices for payment, managed vendor rebate and warranty program submissions-Provided support for Sales consultants, project managers, bookkeeping manager, project administrator, operations manager and the company owner-Acted as liaison between sales and production staff during weekly production meetings

I held various positions as a contract employee, including executive and administrative assistant, librarian, Title I assistant, lunchroom/recess supervisor, special education assistant and transitional/one-on-one assistant. See highlighted duties below.-Managed daily attendance and incident records for over 450 students’ using district-wide ESIS (Electronic School Information System) and SWIS (School-Wide Information Systems); Coordinated with other departments-Processed admittance, transfer paperwork and reports for new and existing students to district office and receiving schools-Wrote and produced monthly school newsletter and distributed district-wide-Assessed and diffused, sometimes hostile, interpersonal conflicts between students and between students and teachers-Maintained a high degree of confidentiality while preparing detailed and clearly written reports regarding student attendance and incidences; provided to school psychologist and DHS when needed-Coordinated staff and student activities with parent volunteer organization and created agenda for weekly staff meetings-Handled cash transactions and acted as cashier in front office and lunchroom-Provided customer service for and maintained a positive effective working relationship with 50+ school staff, district staff, Parent Teacher Organizations members, parents, community members and students

-Managed accounts receivable functions, including invoicing, payment processing, account reconciliation and coordination with collections companies-Coordinated with corporate offices in Arizona to transmit monthly Quickbooks accounting reports-Attended networking events and recorded leads into Salesforce-Ensured the proper completion and processing of fully executed client lease agreement-Opened and closed executive office facility and managed front desk duties in office manager’s absence-Set up conference room for various client events and meetings and provided customer service when needed

-Conducted interviews and made hiring decisions for all shop positions and conducted performance reviews-Created and maintained up-to-date personnel files, including verifying licensing and certification -Administered employee benefits, including 401K, Flex Spending Account; managed Workers’ --Compensation and unemployment insurance claims-Supervised up to 10 employees-Performed full-cycle bookkeeping using QuickBooks Pro and QuickBooks On-Line-Set up and managed marketing displays for approximately 10 car shows annually, interacted with show attendees, performed sales duties and acted as cashier-Collaborated with Paychex to process payroll, and maintain an up to date employee handbook -Coordinated vendors, volunteers and marketing material for Make-A-Wish Foundation presentation donation events-Prepared and filed all quarterly and annual payroll reports and taxes for staff of up to 10; processed bi-monthly payroll in Excel, QuickBooks Pro and QuickBooks On-Line