Gina Sullivan work email
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I am a Sr. Digital Content Manager with over 15 years of experience in leading the implementation and enhancement of content capabilities for digital products and experiences in the healthcare industry. I have advanced skills in digital writing, editing, and content strategy, and I am an expert in Adobe Experience Manager (AEM) and Drupal, two of the most widely used content management systems in the market.In my previous roles at UnitedHealthcare and Optum, I successfully delivered digital results that provided quicker update time and exceptional online experience for customers, by ensuring consistent content authoring experience in the CMS, collaborating with various teams across IT, marketing, operations, and business lines, and applying accessibility and optimization best practices. I also have experience in presenting to stakeholders, senior and executive leadership, and liaising between different departments and vendors. I am always looking to grow my personal and professional network and to learn new skills and technologies. Feel free to connect with me via LinkedIn or contact me directly at ginaluct@yahoo.com.
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Aem Content AuthorThe Judge GroupEnfield, Ct, Us -
Web DesignerNew York Life Insurance Company Apr 2024 - PresentNew York, New York, Us -
Digital Content ManagerAquent Talent, Contracting At Amazon Nov 2023 - Dec 2023
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Sr. Digital Content ManagerUnitedhealthcare Jul 2022 - Aug 2023Minnetonka, Mn, Us -
Digital Capability Manager, Responsible For Ensuring Consistent Content Authoring ExperienceOptum May 2019 - Jul 2022Eden Prairie , Mn, Us- Lead the implementation of new content capabilities, and enhanced existing capabilities for digital products and experiences, to provide 75% quicker update time. - Collaborate with content team to address all current roadblocks in legacy system. Continue to make authoring easier in Drupal.- Responsible for ensuring all content is manageable by content authors in the CMS, and changes do not require a release, saving weeks of time to update sites.- Works closely with leadership from OptumRx, information technology, marketing, operations, and business teams to deliver digital results that provide a quick and exceptional online experience for OptumRx clients. - Partner with Product Owner to launch authoring features which are prioritized, user story creation, testing, and acceptance criteria.- Contributes to the strategic intent and organization of all Specialty content, contribute to OptumRx content as well.- Identify content gaps, establish content creation model, and define the story pipeline on current projects.- Cross-functional Team Leadership working with content authoring team as well as product team. -
Senior Digital Content Manager, Responsible For Managing All Content On Provider PortalUnitedhealthcare Apr 2016 - May 2019Minnetonka, Mn, Us• Created, edit, tag, publish and monitored digital content and assets on UHCprovider.com. Focus on best practices, brand, voice, user experience and web strategies.• Partnered with Data & Analytics team regarding A/B testing, search strategies, reporting, usability, and upcoming site tests. • Implemented site changes based on Accessibility audits and assessments. Validated all new/existing content and media is WCAG 2.1AA compliant. • Suggested recommendations for site enhancements, usability and content gaps based on best practices, analytics, and user feedback. • Acted as a digital subject matter expert for business partners and stakeholders across the organization.• Improved where new content will live in the content hierarchy and taxonomy. -
Digital Content Manager, Responsible For Maintaining Content On 5 Different PortalsUnitedhealthcare Jan 2005 - Apr 2016Minnetonka, Mn, Us• Improved, proofread, and edit content for UHG external and internal portals used by brokers, employers, providers, prospects, and sales and account management teams.• Authored content via web-based content management system.• Managed projects with little supervision and able to articulate project status to leadership• Maintained content integrity/accuracy.• Update/expire and publish content.• Collaborated and coordinated content updates with Content Management team and other UHG business areas. • Communicated content updates to constituents.• Established and maintained effective relationships with business partners, authors, and subject matter experts. • Simplified training and orientation.• Partnered with outside contractors/vendors.• Advised ad hoc initiatives and represented Content Management on national strategic initiatives. • Coordinated with IT staff to provide cohesive delivery. • Assessed reporting needs. -
Human Resources SpecialistUnitedhealthcare May 1995 - Jan 2005Minnetonka, Mn, Us• Design, develop and maintain monthly, a segment-based business scorecard providing detailed data analysis and Human Capital metrics to help leaders track turnover, salary actions, recruitment, and overtime data.• Evaluated reporting and detailed analysis for global business segment Human Capital projects (Talent Management, Vital Signs Employee Survey and Performance Management -MAP).• Created, analyzed, and provided data, reports, and metrics for Human Capital projects/initiatives, utilized by Human Capital Partners and Senior Management to drive Human Capital strategies.• Selected to represent business segment in corporate project teams involved in implementing corporate Human Capital systems initiatives.• Project Manager for Business Segment’s employee recognition program. Manage vendor relations and administer process.• Executed online performance tool designed to measure employee engagement, readiness for change and organizational alignment.• Selected to represent business on strategic initiatives to drive the corporate systems change, communications and implementation for key projects• Wrote business requirements related to Human Capital projects to ensure data integrity and appropriate analysis of data results.
Gina Sullivan Education Details
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University Of HartfordGeneral Studies
Frequently Asked Questions about Gina Sullivan
What company does Gina Sullivan work for?
Gina Sullivan works for The Judge Group
What is Gina Sullivan's role at the current company?
Gina Sullivan's current role is AEM Content Author.
What is Gina Sullivan's email address?
Gina Sullivan's email address is gi****@****tum.com
What is Gina Sullivan's direct phone number?
Gina Sullivan's direct phone number is (713) 558*****
What schools did Gina Sullivan attend?
Gina Sullivan attended University Of Hartford.
Who are Gina Sullivan's colleagues?
Gina Sullivan's colleagues are Patrick Kelly, Douglas Whitney, Kuber Singh, Robert Belchic, Derek Hader, Naresh Sah, Tobin Tom.
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