Gina Walker Email & Phone Number

Heilbronn, Bw, De

Heilbronn, Baden-Württemberg, Deutschland

Operations & Administration- First contact with customers in Switzerland by telephone- Ensure a high level of customer satisfaction via telephone and e-mail by providing customers with all relevant information about the nutritional therapy and psychotherapy process- Arranging appointments with customers independently (inbound and outbound)- Make contact with the nutritionists and psychotherapists to make arrangements regarding availability and customer concerns in a solution-oriented manner

Haßmersheim, Germany

- Support of the sales department and customers- Assistance in the preparation of calculations and quotations according to specifications- Implementation of price agreements and price maintenance- Maintenance of customer master data- Implementation of customer contracts and agreements- Creation, maintenance and further development of customers and potentials- Implementation of new projects including customer creation, price maintenance, sampling, product creation and label creation- Assistance in cost-benefit analysis of projects based on specifications- Complaint processing- Condition maintenance and preparation of condition statements- Participation in area meetings if required- Processing of visit reports- Compliance with IMS requirements- Compliance with work safety, health protection and environmental protection regulations

Neckarsulm, Germany

Carrying out the commercially correct checking, recording, processing and handling of orders and service transactions, including communication with the customer - Active support of national and international customers - Processing of customer inquiries, orders and complaints - Preparation of quotations - Order and delivery schedule entry - Clarification of commercial details including creditworthiness and export control checks - Entry and dispatch of order confirmations and down payment requests - Planning, coordination, initiation of pick-ups and returns - Creation of order-related SAP purchase requisitions- Delivery date monitoring and control - Ensuring availability and guaranteeing delivery date reliability - Obtaining, evaluating and comparing freight rates - Preparation of shipping, forwarding and export documents for international sea, air and land transport, also in each case with third country reference - Evaluation of import conditions of the country of destination - Compliance with all customer-, shipment-related customs and foreign trade regulations Shipment administration, transport planning and commissioning, and shipment tracking - Timely invoicing and dispatch - Handling of letter of credit transactions, bank guarantees and documentary collections, compliance with the relevant conformities, formalities and specifications - Ensuring documentation (proof of shipment, customs outgoing notes) - Master data creation/maintenance for debtors, items/services and guarantees - Processing of returns, ensuring repatriation and goods receipt posting as well as creation of credit notes - Checking and account assignment of departmental/task-related invoices - Execution of the accounts receivable management from the creation of the dunning letter by the finance department and determination about the initiation of a debt collection procedure - Preparation and analysis of reports and statistics

Neckarsulm, Germany

Disciplinary management of the Order Handling department and ensuring the commercially correct handling of service processes.- Disciplinary and technical management of personnel in Order Handling. Assess, inform, train, set goals. - Ensuring, documenting and optimising the daily work processes in Order Handling- Support and control of the branch offices and service partners in the commercial handling of service processes - Legal examination and processing of dunning notices from clients and correspondence with lawyers- Creating and evaluating reports and key figures in Order Handling- Directing the receivables management from the creation of the dunning letter on the part of Finance and deciding on the release to debt collection - Communication with customers - Verification and approval of incoming invoices in Order Handling- Responsible for material planning in the Service department- Preliminary takeover of closing of service contracts

Tourcoing, France

- Supports CSE’s & other departments with questions- Answers escalation e-mails of customers and accommodations via the senior inbox- Follow up on internal and external escalations- Coaching of new and existing staff- Monitoring Senior Operations- Monitoring the Senior line for coverage- Ensure coverage of senior line during opening hours- Work closely with Operations and Training & Quality and with other departments to ensure collaboration and consistency in the execution of procedures- Being proactive and able to complete tasks within specified deadline- Initiate and drive improvements- Assisting on the Pick List and phone calls if needed- Assisting in additional tasks and projects as required

Tourcoing, France

Ensuring an uninterrupted and positive customer experience, online as well as through all service channels, during technical issues, natural disasters and other disruptive incidents and unforeseen events.----Bug tracking----Investigating, prioritising and escalating bugs with internal systems and customer facing products (Booking.com website and apps) to relevant product teams

Tourcoing, France

- Handle pre and post reservation inquiries by phone, e-mail and fax;- Modify, change and/or cancel existing reservations;- Outbound calls to hotels/guests to arrangement special requests;- Liaison between guest and hotel to resolve complaints;- Manage relationships with hotels by providing high levels of customer service and account management support.

Schwaigern, Germany

Assisting the sales team with the French customers, assisting the marketing manager

Sérignan, France

Arrange check-in and check-out, take reservations

Montpellier Und Umgebung, France

Booking flights, organizing trips

Vendres, Languedoc-Roussillon, France

Arrange check-in and check-out, take reservations

Paris Rueil-Malmaison, France

Arrange check-in and check-out, take reservations

Master'S Degree

Decp