Gina Serrano Email & Phone Number

Norman, Ok, Us

Norman, Ok, Us

Oklahoma City Metropolitan Area

Oklahoma City, Oklahoma Area

Implemented new programs and revised existing accounts adhering to legal compliance and operational procedures. Managed departmental staff and coordinated interdepartmental resources to meet launch deadlines and monitor program revisions. • Assisted sales and account executives in meeting new business objectives by overseeing customer and account compliance. • Coordinated with vendors to coincide with improving and updating client marketing and program fulfillment materials.Accomplishments: Led the process of program modifications with the updating / creation of fulfillment materials in conjunction with inventory levels that improved sales. Converted the largest account to virtual fulfillment, significantly reducing print costs. Implemented the project management system (Workzone) across departments creating access to project tasks and real-time status updates.

Oklahoma City, Oklahoma Area

Improved and updated marketing and fulfillment materials for clients in support of the sales team. Coordinated the conversion of existing accounts from print to virtual fulfillment.Accomplishments:  Facilitated the revision of promotional tradeshow materials that improved the business image and marketed the services available to potential clients. Collaborated with the largest account updating sales tools for in-store associate use that increased program benefit awareness and improved sales.

Served as a liaison between prospective and active students, alumni, faculty members and university administration. Integrated university policies within my department and built relationships to create interdisciplinary programs. • Allocated GA positions and scholarships totaling nearly $1 million annually.• Marketed to and recruited students with social, electronic, web and print media.• Hired, trained and supervised full-time employees and part-time graduate assistants.• Managed departmental budget, repeatedly coming in under annual allocations.Accomplishments and Recognition: Co-created and implemented innovative new program designs though university approval processes, including the accelerated IE/MBA and modular MBA program. Launched and coordinated OKC location for the Professional MBA program. Dean’s Excellence Award 2003 and 2006. Outstanding Administrator for the University of Oklahoma 2006.