Gina Bacon Email & Phone Number

Portland

- Supervise staff at branch, perform yearly performance evaluations, maintain monthly staff meetings, coordinate daily staff huddles, meet regularly with one-on-one with direct reports.- Set branch expectations and manage performance.- Coordinate staffing and volunteers to ensure efficient branch operations; interpret Library policies and procedures to staff as needed.- Interview, select, train, supervise, and evaluate staff; assign staff projects, committees and tasks, analyze and determine staffing needs; ensure ongoing staff training and information sharing, as needed.- Works with staff on change management.- Meet library needs through analysis, community studies, and patron feedback, and recommend service delivery improvements.- Evaluate and strategize for branch requirements, including furniture and equipment maintenance and acquisition, space planning, and collection reorganization.- Develop and implement an outreach program to engage community and business groups, as well as other residents, in library services and programs within the branch service area.- Coordinate the development and maintenance of up-to-date library collections.- Provide direct customer service to patrons including reference, circulation help, and enforcing behavioral rules.- Develop and implement a programming plan that offers a diverse range of experiences tailored to the varied demographic audience served by the library.

- Oversee daily operations, planning, and logistics of Shute Park branch. - Supervises staff including: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations. Provides area-specific training for non-direct reports, such as volunteers and other library staff as assigned.- Directs activities and teams involved in the design, development, coordination and implementation of assigned library projects, services, programs and initiatives; develops, reviews, and updates procedures, processes and practices of assigned function; implements effective workflow practices.- Prepares presentations to present to library board, city council, regional conferences; coordinates on-boarding for staff; prepare and deliver customer service training.- Oversees and provides library reference and advisory services to library patrons; serves as a liaison to internal and external customers and stakeholders; provides research to patron requests; advises and/or recommends materials, resources and alternative information sources; provides solutions to information needs.- Receives customer inquiries and requests; addresses and resolves complex customer service issues or complaints; provides responses and promotes program offerings.- Gathers, reviews, and monitors data and information; analyzes data; identifies and responds to trends.- Prepares presentations to present to library board, city council, regional conferences; coordinates on-boarding for staff; prepare and deliver customer service training.- Lead and support operations of library maker space.- Assists in budget development and preparation; monitors program expenditures; monitors supply and materials inventory

- Departmental lead worker, responsible for day-to-day coordination of departmental activities, projects and initiatives, and ongoing monitoring and reporting of departmental performance. -Provides training and performance evaluations for Adult Services staff- Organizes and executes collection development, programming, and displays for Adult Services- Participates in budget development process; monitors departmental spending on all collections, programs, and supplies.- Coordinates collection and reporting of statistical data.- Develops and provides on-boarding training for new hires within area; ensures training material is up-to-date.- Regularly reviews and evaluates departmental procedures and implements procedural changes as necessary to improve efficiency and/or patron service; evaluates library policies and recommends changes/updates to library management.- Coordinates department outreach activities; evaluates and recommends opportunities.- Produces graphic design content development for print, web, social media.- Performs Reference, collection development, technology assistance duties.

Graphic Design Services

Part-time Library Service Design & DeliveryDuties: Graphic design assistance for marketing materials

Circulation duties included patron assistance with account records, document delivery, interlibrary loan, off-site storage facility request fulfillment, supervision of student workers, purging expired holds, and reference.

Portland, Oregon Area

Northwest Central is a clearinghouse of continuing education materials and events for librarians in the Pacific Northwest. As coordinator I was responsible for harvesting content for the site, maintenance, volunteers, outreach, and communication with the Oregon Library Association.

Access Services

My responsibilities included assisting patrons with checkout, reference, updating patron accounts, shelving, paging, placing holds, and answering phone queries.

Portland, Oregon Area

Assistant Sign Maker - Adobe Photoshop, Adobe Illustrator, data entry, editing and chalk art.

Masters Of Library And Information Science, Organizational Leadership

Activities and Societies: Co-President of the Oregon Student Chapter of the American Library Association

Bachelors Of Liberal Arts, History