Gina Battista Email & Phone Number

New York, New York, United States

-Primary contact for customers from the point of sale through the lifetime of the client, including presenting, negotiating, and securing their annual renewal-Owns the client implementation process from end-to-end, coordinating with internal and external stakeholders throughout and ensuring the implementation is completed within the established timeline.

-Maintained account relationships and provides ongoing technical and customer support for bswift’s cloud-based benefits administration system (SaaS)-Cultivated strategic relationships with key client stakeholders to promote growth and retention-Advised on new system functionality and helped drive process improvements through the understanding of all.

Chicago, Illinois

-Researched, resolved, and responded to inquiries from clients regarding system issues and processesEnsured proper software functionality and quality by identifying software enhancements and data discrepancies-Improved client relationships by providing training sessions on current system functionality and communicating new enhancements to the benefits.

Chicago, Illinois

• Manages employee wellness projects for Advocate Health Care, Illinois’s largest health system whose wellness program serves over 13,000 individuals annually
• Manages external book of business including corporate clients and vendor relationships
• Consults with clients to identify effective wellness strategies and to recommend applicable services including: health fairs, biometric screenings, incentivized programs, and 1-on-1 health coaching sessions
• Partners with community health educators to develop and deliver wellness services to underserved populations
• Manages partnerships with Advocate’s 12 fitness centers for wellness program implementation
• Tracks and analyzes program participation and health outcomesAdministrative responsibilities:

Greater Chicago Area

• Leads and delivers employee wellness services for multiple clients including Advocate Health Care; wellness services include: health fairs, screenings, and 1-on-1 health coaching sessions
• Organizes events and room scheduling across all of Advocate’s hospitals, fitness centers, and clinicsAdministrative responsibilities include:
• Health data review and auditing
• Customer service
• Assisting wellness coordinators with the management of services

Centralized Management Of Scheduling

As a patient access specialist, I provided excellent customer service for callers and served as a link between patients, nurses, and referring providers. I was responsible for scheduling appointments, reviewing highly confidential health information, and operating EPIC and GE hospital systems.

Iowa City, Iowa Area

Iowa City, Iowa Area

As a student wellness representative I performed fitness tests and assisted health specialists at outreach events and health expositions. I was heavily involved in sexual health outreach and education as part of an undergraduate health promotion team. We also planned and advertised The Mirage, an annual event attended by 700+ students and community members.

Iowa City, Iowa Area

In 2012 I co-founded the University of Iowa International Volunteers student organization, the first club hosted by the University’s Department of International Programs and the only volunteer abroad organization on campus. I worked closely with and presented project plans to the University of Iowa's Department of International Programs and the staff of.

Iowa City, Iowa Area

I was chosen to join a 6 person peer education team specializing in eating disorder education and promoting healthy body image. I worked directly with University of Iowa health professionals, social workers and peers to gain knowledge about eating disorders and to create strategies for successful health promotion campaigns on campus.

Master Of Public Health (M.P.H.), Public Health

Concentration and certificate awarded in Health Management and Policy

Bachelor'S Of Arts, Health And Human Physiology: Health Promotion

Activities and Societies: University of Iowa International Volunteers, Eating Disorder Peer Education Program, Student Health and.

High School Diploma