Gina Bilder Email & Phone Number

Mchenry, IL, US

Bannockburn, IL

Partner with Customer Service, Claims, Resource Center and Telelife call centers to develop New Hire Training and craft initial employee experience.

U.S.

~ Contracted to educate / train housing counselors on advanced pre-purchase financing and financial counseling in today's marketplace. Topics include lending history, products, client profiles, credit, underwriting, closing and navigating financing obstacles.~ Partner with fellow facilitators to continually improve current class offerings as well as.

Lincolnshire, IL

~ Oversee office administration and client relations. ~ Manage a $5 million dollar property and coordinate vendor inspections / relations. ~ Work with Executive Team on multiple investment projects to increase sales and realize profits.

Warrenville, IL

~ Collaborate with Operations Leadership located in 3 separate production centers to ascertain business objectives and oversee approved projects which support those objectives. ~ Manage a team of 1 Project Manager and 4 Facilitators in multiple locations. ~ Develop, maintain and communicate an Operations Training Calendar targeted at New Hires and.

~ Trained national clientele on use and marketing of our private-labeled, proprietary financial software which enabled their clients to evaluate the loan options of 100+ lenders. ~ Doubled the number of client accounts and increased loan volume by over 50%. ~ Managed small to multi-million dollar client accounts which included resolving customer service.

~ Within 3 months of starting with BofA, promoted to Workflow Coordinator and assisted in managing Rolling Meadows' team members including both contractors and employees.~ Supported leadership with training, monitoring, coaching and execution of special projects as assigned.~ Due to consistently completing all projects within allotted time schedule and.

~ Utilized technical real estate experience to draft and negotiate various residential property sales contracts. ~ Conducted sales listing presentations with a 92% close ratio.~ Assisted Owner in various projects as assigned and managed day-to-day operations by interfacing several departments and teams.~ Screened, hired and trained new personnel in various.

~ Trained mortgage loan originators to perform a client needs analysis and to critically evaluate a borrower and supporting loan documents in order to improve underwriting approval and closing percentages.~ Educated sales personnel on Mortgage 101 - calculating ratios (front/back-end), determining maximum mortgage amount based on LTV/CLTV, figuring monthly.

~ Pioneered a corporate marketing department to support sales force nationwide complete with a resource library and turnkey advertising solutions for sales force.~ Created first and only corporate monthly newsletter designed to keep numerous state offices abreast of relevant information, changes and expectations.~ Worked with Executive Management to.

Itil, Itl

Successfully passed class

Project Management Professional (Pmp), Project Management Professional (Pmp)

Successfully passed class

B.A, Business Administration And Marketing

Graduated Summa Cum Laude

Associate Degree, Business

Graduated Highest Honors