Efficiently resolve customer inquiries via email, chat, and phone.Process return requests and exchanges in adherence to company policies.Exceed key performance indicators for response time and customer satisfaction.Provide effective technical assistance for product or service challenges.Identify and promptly troubleshoot issues, ensuring timely resolution.Deliver positive and satisfactory customer experiences, striving to exceed expectations.Professionally and efficiently manage and resolve customer complaints.Collaborate with cross-functional teams for comprehensive customer support.Collect customer feedback to contribute insights for continuous improvement.

Pre-Flight Preparation: Attend briefings for flight details and duties.Cabin Inspection: Ensure cleanliness and safety pre-boarding.Greeting Passengers: Welcome and assist passengers during boarding.Safety Briefings: Conduct pre-flight safety demonstrations.Cabin Securement: Monitor seating, seat belts, and luggage during takeoff and landing.In-Flight Services: Serve meals, beverages, and address passenger needs.Cabin Checks: Monitor cabin for comfort and safety.Medical Assistance: Provide first aid and coordinate with the crew in emergencies.Security Vigilance: Monitor for unusual behavior and report concerns.Communication with Cockpit: Relay information to the cockpit crew.Emergency Procedures: Execute emergency procedures as needed.Passenger Relations: Address inquiries, concerns, and requests courteously.Post-Flight Duties: Assist passengers during disembarkation and perform final cabin check.Documentation: Complete required reports and documentation.Continuous Training: Participate in ongoing safety and policy training.

Conducted impactful open houses, strategically marketing for-sale properties.Maintained a keen awareness of market trends and property values to offer optimal client assistance.Fostered positive and trusting customer relationships by addressing individual needs.Skillfully negotiated final prices and drafted comprehensive sales contracts.Effectively communicated with clients, ensuring a clear understanding of their needs.Scheduled and guided clients through property walkthroughs, emphasizing unique features and value.Managed and negotiated sales contracts, addressing client inquiries promptly and comprehensively.

Delivered exceptional bar and bottle service in a high-volume nightlife environment.Achieved nightly sales ranging from $1,500 to $10,000, guiding tables with exceptional customer service.Provided VIP patrons with an elevated experience through attentive and personalized service.Maintained a thorough understanding of the menu, recommending and serving premium beverage selections.Ensured a seamless and enjoyable nightlife experience by anticipating and fulfilling customer needs.Collaborated with team members to uphold high service standards and contribute to a positive atmosphere.

Professionally managed customer inquiries, ensuring swift and comprehensive resolutions in a call center setting.Processed sales orders with precision, adhering to established policies and procedures.Met stringent deadlines for incoming requests and order resolutions while maintaining a low error rate.Worked as a liaison between medical staff, surgeons, and patients, updating and confirming medical information across systems.Collaborated with the Customer Service & Sales department, aligning with objectives in a designated geographic area.Developed and maintained strong internal relationships at Conformis.Prioritized and planned work activities, adapting to changing conditions effectively.Verified customer, image, and patient records for accuracy, emphasizing a low error rate in data processing.Responded to phone inquiries regarding order status, ensuring timely and precise information.

Provided exceptional childcare with a focus on creating a safe and nurturing environment.Developed and implemented engaging activities to stimulate intellectual and emotional growth.Ensured a structured daily routine, including meal preparation, educational play, and outdoor activities.Fostered open communication with parents to provide regular updates on children's development and well-being.Maintained a clean and organized living space, including children's play areas and bedrooms.Adapted to changing schedules and emergencies with flexibility and calmness.Modeled positive behavior and manners, promoting a respectful and harmonious atmosphere.Prioritized safety and hygiene, demonstrating vigilance in child supervision.Encouraged age-appropriate independence while offering support and guidance.Built strong and trusting relationships with both children and parents through effective communication and reliability.

As an Accountant Relationship Specialist, working in the Small Business Division at ADP, I focus on being a dedicated point of contact for Accounting Firms and their clients across New Hampshire. I provide HR and payroll solutions for firms and their clients. Surpassed sales targets, finishing the fiscal year at 170% of the plan.Cultivated a targeted list of companies within a protected geographic territory.Executed a top-down sales strategy, engaging Presidents, CEOs, CFOs, and owners to convert prospects into clients.Established and maintained strong customer relations with a focus on connecting business needs with ADP products and services.Built a network with key decision-makers, including C-level executives, both in person and through strategic phone engagement.Represented ADP through field presence and active participation in demonstrations and seminars.Specialties: Payroll and Tax Filing, Compliance, Multi-State Reporting, Cash Flow, HR, Workers Compensation, Retirement Services & Employee Benefits, Dedicated Service

Research news across business, industry, HR, and local publications to identify key industry trendsResearch and create social media plans to promote companyDevelop, plan, promote, and run corporate and GiveInspired eventsCreate and develop pitches for press releasesTrack press through TrendKite to find industry specific trends

Updating products on the online shopCreating content and planning social media activity to attract new customersDeveloping marketing plans and implementing them to maximize the potential of sales through branches and supportersPhotography of stock items for use in emails and printed materialsAssisting with the promotion of the Christmas RaffleCopy writing and proofing Analysis of sales results, product lines, sales curves and profitability as well as recommendations on how to improve these in the future

Digitally photograph sporting eventsWrite stories for the wrestling section of RWU Athletics websiteMaintain overall website content and appearanceDesign page’s overall layout

Plan and organize 6 orientations for freshman, transfer, and international studentsCreate, develop and implement a recruitment plan for Orientation Team 2016Schedule, plan, and organize Orientation Team schedule for Spring 2016Attend NODA Regional ConferenceReview, design and create all Orientation training materialsPlan, facilitate and schedule presentations for May trainingReview, analyze and create new programs for Summer Orientation sessionsWork with other campus departments/organizations to prepare materials for Summer Orientation

Mentored 30 Freshman through their Freshman yearAdvised the Freshman on how to be successful at RWUUtilized Map works to keep data to keep down retention rate

Write articles and profiles for school newspaper.

Lead 30 Freshman on how to be a successful student at RWUCommunicated with Freshman Parents on how to positively help their student through college and helped them adjust to the changeWorked with 50 Orientation Team members to build a foundation on how to help the Freshman adjust to college

Draft documents for closingsEdits and reviews real estate content for accuracy and grammatical issues under tight deadlines.Review condo alteration agreementsCreate BNI PresentationsCreate Spreadsheets Attend conference calls and meetingsUtilize tools such as Abacus Law and Abacus Accounting