Gina Debogovich Email and Phone Number
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As a digital dreamer, doer, psychologist, and techno-geek, I have been at the forefront of digital transitions and innovation throughout my career. With a deep understanding of the intersection of technology and human behavior, I leverage my skills to inspire, enable, and empower employees to exceed expectations. My experience in digital leadership spans various industries, including healthcare, e-commerce, device manufacturing, telecommunications, and retail. In addition, my passion for teaching and mentoring has been demonstrated through multiple "Knowledge Café" sessions and mentoring circles that I have organized and led.I have worked with multiple high-profile organizations and contributed significantly to their digital and social media strategies, content production, analytics, and marketing campaigns. Some of my key accomplishments include developing industry-leading COVID-19 tracking and prediction models, securing approval for AI-driven content production, and helping develop Alexa's personality. I have also established and led cross-functional teams and initiatives to drive effective collaboration, influence, and alignment to marketing strategy.In recognition of my contributions, I have received multiple personal and instrumental awards, including the UnitedHealth Group DEI Workplace Champion, UnitedHealth Group Innovation Award, Open Leadership Award from Altimeter, and Customer Champion by 1to1 Media; and I contributed to Best Buy receiving a Clio.Additionally, I have shared my knowledge and insights on AI, digital trends, social media, customer experience, leadership, and LGBTQ+ health equity at numerous national and international public speaking events. And as a published author, I have written books on AI and articles about LGBTQ+ healthcare.I am equally dedicated to achieving health equity. I work daily to help create a world where all the doors in healthcare are open to everyone. That is why I founded and lead our LGBTQ+ Health Equity Council, whose mission is: to create an equitable, affirming, and supportive environment for our LGBTQ+ members and their families by providing services delivered with dignity, kindness, and respect by our knowledgeable and compassionate staff. Over the past few years, we have launched several initiatives to achieve that mission. These initiatives have driven new business, increased product utilization, increased customer satisfaction (NPS), decreased support costs, and received numerous accolades.
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Research FellowTeam Flow Institute Nov 2023 - PresentRecent papers:Ethical AI Implementation with Team Flow: Balancing Technology and Team Dynamicshttps://teamflow.institute/ethical-ai-implementation-with-team-flow-balancing-technology-and-team-dynamicsHow to Prepare for the Integration of AI to Achieve Business and Human Successhttps://teamflow.institute/how-to-prepare-for-the-integration-of-ai-to-achieve-business-and-human-successEnvisioning the Future of Human Work in the Age of AI: The 2024 Forecasthttps://teamflow.institute/envisioning-the-future-of-human-work-in-the-age-of-ai-the-2024-forecast/
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Senior Director, MarketingUnitedhealth Group Oct 2017 - Apr 2023Eden Praire, Mn -
Head Of Social Media And Digital IntelligenceAmazon Jan 2016 - Oct 2017Greater Seattle AreaAmazon is mentioned 150+ times per minute. I developed a methodology for extracting meaning from this voluminous data, its timely delivery to stakeholders, and supporting context as to why it was necessary, with recommendations for gap closures, product enhancements, and content strategy. Developing Alexa's personality was one of the most challenging problems I helped Amazon tackle. First, drawing on my psychology background, we worked through this by analyzing the concept of personality. Then, I combined this with social listening data, the only data source that captured the lived experience of customer interactions with Alexa. To learn more about Alexa's personality: https://developer.amazon.com/en-US/alexa/branding/alexa-guidelines/communication-guidelines/brand-voice, https://techcrunch.com/2017/04/28/alexa-learns-to-talk-like-a-human-with-whispers-pauses-emotion.Because of the millions of searches on Amazon.com for photo printing as well as customer feedback and social media listening, I was part of an internal Amazon start-up that launched Amazon Prints, which expanded the company's offerings to the creation of physical memories printed on canvas, photo books, cards, calendars, mugs, and other products. -
Digital FuturistAt&T Apr 2015 - Jan 2016 -
Head Of Social Media And InnovationBest Buy Sep 2006 - Apr 2015Founder and leader of many of Best Buy's social media engagements that helped transform the company and the social media industry. I was responsible for social governance, analytics, response, crowdsourcing, and comprehensive storytelling. Best Buy quickly became a leader and pioneer in the field of social media through many programs, including:Twelpforce empowered all employees to tweet on behalf of Best Buy. As a result, its 3,000 members provided customers with real-world answers about products and services. For its breakthrough innovation of allowing all employees to join the social conversation, Twelpforce was honored with many accolades, including a Clio, Cannes' Titanium Grand Prix, and Best Buy was named the Direct Marketing Association's Marketer of the Year. To learn more, visit https://tcrn.ch/3zo11K1.Idea X creates a crowdsourced ideas exchange that allows customers to suggest innovations and to vote, comment and refine submissions. As a result, idea X incorporated the Quirky product line into Best Buy's inventory assortment, which is sold online and in over 1,000 stores. Also, Idea X resulted in developing a tablet sold under the Insignia private label brand throughout North American locations.Best Buy's Community Forums provided peer-to-peer support allowing customers to support each other, resulting in over 80% of the conversations being user-generated. Additionally, engaged customer brand advocates authored much of the Best Buy Community Forum's content, resulting in over a $5 million benefit to the company: http://bbyurl.us/BBYROI.The launch of the Best Buy Social Media Observatory visualized the customer experience in real time, allowing for the early identification of trends that could be capitalized on to enhance the brand. A video overview is available at http://bbyurl.us/SCI. -
Adjunct ProfessorUniversity Of Minnesota Sep 2004 - Aug 2006Minneapolis, Minnesota, United States -
Assistant ProfessorStrayer University Sep 2003 - Jun 2004Greater Philadelphia AreaTaught psychology and sociology courses that covered culture, globalization and group behaviorUtilized Web 2.0 technologies to provide an additive online experience to in-person instruction for the co-creation of knowledge and unlocking of student potential -
Assistant ProfessorGeorgia Highlands College Aug 2001 - Jun 2003Greater Atlanta AreaTaught psychology courses that covered human behavior, life span development, motivation and consumer marketingDeveloped online interactive media for enhanced educational experience to improve learner retentionDeveloped curriculum and supplemental materials for online and in-class distribution -
Instructional DesignerDelta Air Lines Jan 2001 - May 2001Greater Atlanta Area -
Community ManagerAol 1994 - 2001Managed live chat room learning sessions that enabled users to share and learn from each otherAuthored online articles that were available to members spanning a wide variety of topics
Gina Debogovich Skills
Gina Debogovich Education Details
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Data Science Certificate -
Psychology -
History
Frequently Asked Questions about Gina Debogovich
What company does Gina Debogovich work for?
Gina Debogovich works for Team Flow Institute
What is Gina Debogovich's role at the current company?
Gina Debogovich's current role is Digital Leader, Innovator & Implementer.
What is Gina Debogovich's email address?
Gina Debogovich's email address is gi****@****ail.com
What is Gina Debogovich's direct phone number?
Gina Debogovich's direct phone number is +195256*****
What schools did Gina Debogovich attend?
Gina Debogovich attended University Of Minnesota - Carlson School Of Management, The University Of Georgia, University Of West Georgia, Florida Atlantic University.
What are some of Gina Debogovich's interests?
Gina Debogovich has interest in Facebook, Social Care, Blogging, Content Strategy, Social Media, Digital Intelligence, Social Networking, Twitter, Employee Advocacy, Digital Marketing.
What skills is Gina Debogovich known for?
Gina Debogovich has skills like Social Media, Social Networking, Customer Experience, Digital Marketing, Blogging, Leadership, Customer Service, Retail, Customer Satisfaction, Management, Web Analytics, E Commerce.
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