Gina De Santis Email & Phone Number

Frankfurt Am Main, Hessen, De

Leading the Benefits and HR Services global sourcing category, supporting employees from Employee Benefits and onboarding (fingerprinting, drug testing, background screening, etc.) throughout the employee lifecycle. Global Mobility/Relocation, Learning and Development, On-Site Services (medical centers, childcare centers, fitness centers), Wellness, Health Screening, Recruiting, Reward and Recognition, Outplacement, Technology, and Temporary Staffing Programs.

New York, New York, Us

I led the HR Global category team supporting employees from onboarding throughout the employee life-cycle. Our services include Global Mobility/Relocation, On SiteServices (medical centers, childcare centers, fitness centers) Wellness and Health Screening, Reward and Recognition, and Outplacement programs.* I created Citi's HR Procurement System, centralizing and streamlining processes across divisions,using in-house technologies.* I led a global team for the first-ever Citi Global Relocation (employees) Master Services Agreement (MSA) for North America, Europe, and Asia. We are currently expanding the MSA to include expatriates’ support within Latin America and Mexico.* I introduced a new MSA metric, placing the suppliers’ fee at risk if their annualized savings do notachieve 10% of annual spend.*I mitigated risk for Hosted Services, carefully scrutinizing Information Security, Data Privacy andCloud-Based concerns while ensuring the best value.* I revamped our outplacement services, moving it from the Human Resources Department, saving$45M to date since 2007.* I slashed $10M (of $30M spend) from Non-Employee Insurance benefits to Cardmembers.* I was instrumental in improving morale by restoring Citi's employee initiative program. After a two-year absence, rolling it out to 100+ countries, raising the employee response rate from 33% for the original program to 94% currently.

New York, New York, Us

Expanded global Customer Loyalty program to drive savings and maximize efficiency. Collaborated with matrix Regional Procurement and Expense Management resources (Asia Pacific, Europe/Middle East, Latin America, and North America).• Exceeded targeted ($800M of spend) savings goals annually while providing high-quality temp resources.• Slashed $10M (of $30M spend) from Non-Employee Insurance benefits to Citi Cardmember.

New York, New York, Us

Promoted to Senior Vice President to provide strategic sourcing support for HR Services and Global Services.• Led the global team for the first-ever Citi Global Relocation (employees) Master Services Agreement (MSA) for North America, Europe, and the Asia Pacific, currently expanding MSA to include expatriate support in Latin America and Mexico.• Instituted innovative credit card solutions for transactional supplies within all on-site facilities, such as medical centers, childcare centers, fitness centers, etc. • Reduced processing time/expenses, plus significantly improved visibility of costs.• Consolidated and leveraged multiple legacy business agreements in the first years of Citigroup (Citicorp, SSB, and Travelers) to two suppliers per commodity.

New York, New York, Us

Provided strategic sourcing support to Citi's Human Resource and Legal departments to optimize operations and sourcing strategies across North America. • Originated the HR Services Procurement category in 2007. The first services under procurement management were Child Care, Fitness Centers, and Outplacement Services. • At the same time, I managed the Legal Category; E-Discovery, Reprographics, Temporary Attorneys, and Travel agreements.

New York, New York, Us

Provided support to Citi's Real Estate Services for optimizing operations and sourcing strategies across North America. • Lead the development of all sourcing-related functions- performing due diligence and assessing prospective suppliers, executing RFPs/bids, negotiating contracts, and ensuring the significant transition to operations during implementation.• Enhanced the strategic sourcing organization and delivery through collaboration with the corporate sourcing and project management teams, developing innovative ways to simplify processes by utilizing tools and communication to increase account/project team productivity.• It developed an account category plan to provide visibility to subcategory spending, supplier summaries, stakeholder engagement plans, contract summaries, and market insights that lead to short and long-term strategies.

New York, Ny, Us

I managed all Global Facilities Procurement for all branches of the nation's oldest andlargest private bank, including all branch renovations and moves. I provided the full range ofpurchasing services, from initiating contact with the manufacturer to negotiating and enforcingpricing and contract terms.*I oversaw $50,000 to $60M in purchases and acted as corporate liaison with architects, projectmanagers, engineers, designers, manufacturers and service providers.

Former Purchasing Agent, Manhattan East Suite Hotels, governing $2 million to $3 million annual purchasing budget. Personally, executed approximately 55% of all "daily operations" purchases for ten hotels, three restaurants, and two spas.