Gina Ferrantella Email & Phone Number

Downers Grove, Illinois, United States

Downers Grove

*Develop new systems of automation for better efficiency and improved business processes.*Plan and execute webinars internally to increase employee knowledge and proficiency in software, such as Salesforce, Microsoft Teams, Adobe Acrobat, Monday.com, and OneNote.*Conduct employee training annually and maintain a database to track due dates.*Head the Social Impact initiative by leading a committee that plans ways to get involved and contribute within the community.*Participate in Marketing Meetings by contributing ideas for marketing collateral.*Create marketing collateral that is appropriate and brings brand awareness for our company.*Print, punch, bind, and ship manuals in a timely manner, so that trainers have what they need to conduct technical training.

Downers Grove

*Reviewed incoming documents for completeness and accuracy.*Communicated with shops about corrections that were needed.*Ensured that corrections received were complete.*Entered data into a database for clients. *Provided administrative support, as needed.

Greater Chicago Area

*Used a variety of techniques to assist and train patrons in computer related tasks, such as Microsoft Word, Excel, and navigating the Internet.*Conducted one-on-one tutoring with patrons.*Led classes on a variety of technology related subjects, updating materials as needed.*Operated a variety of equipment including desktop and laptop computers, printers, copiers, and scanners while also performing technical maintenance when required.*Maintained daily records and statistics.*Resolved minor technical problems quickly and efficiently.

Elmhurst, Il

*Educated customers on products and answered questions in a friendly and helpful manner.*Loaded and unloaded equipment into vehicle and set up at job location, according to a checklist*Collaborated with job contact about where to set up*Instructed children on how to pose by using verbal directives.*Captured photograph, reviewed shot, and chose best image.*Documented important and necessary information following job completion.

Schererville, In

*Successfully handled front desk and incoming telephone lines for busy, real estate brokerage.*Carried out administrative tasks of the office, including communications, record keeping, correspondence, filing, and maintenance of office equipment, etc.*Coordinated and logged appointments according to realtor availability.*Recorded detailed listing information into the MLS.*Entered data and transferred files based on customer information.*Created file cards of closed listings.*Completed all assignments on time in extremely fast-paced, high-pressure environment.

Dyer, In

*Assisted elementary children with mild to severe disabilities in various classroom settings *Contributed to the academic, developmental, and psychological well-being of students*Developed behavior modification strategies *Strove to adhere to the general education teachers’ methods, while providing accommodations for students as needed *Guided social interaction skills and encourage group participation

Munster, In

*Greeted customers and provided excellent customer service*Responsible for cash drawer handling and balancing *Opened new accounts; recommended and sold products*Answered questions and responded to the needs of the customers

Graduate Certificate, Accounting And Finance

Bachelors In Liberal Arts And Sciences, Psychology

Activities and Societies: InterVarsity Christian Fellowship Edge Team Member 2004-2005, Photo Club 2004; Society of Success and Leadership.