Gina Leon Peters Email & Phone Number

San Francisco, California, United States

San Francisco, California

• Received and screened a high volume of internal and external communications, including email and mail. • Acted as gatekeeper and maintained call log for incoming messages for GM, ensured the productivuty of GM by organizing, prioritizing, and summerizing emails, meeting requests, priority requests, meeting materials and conflicts as appropriate. • Managed a complex and frequently changing calendar; processed expense report, coordinated and planned board meetings, prepared conference room, arranged travel.• Uphold strict level of confidentiality • Managed special projects and trained staff on procedures, processed bills, and incoming daily mail.• Increased meeting efficiency by developing meeting agendas.• Planned, coordinated and controlled daily operations of the organization.• Created weekly and monthly reports and presentations.• Established and maintained effective communication system.• Monitored all infrastructure and building expenses and review and approve invoices.• Developed corporate communication strategies and programs, including project timeliness.• Financial accounting, collections & reporting.• Designed electronic file systems and maintained electronic and paper files.• Assessed the need for new or enhanced systems and applications.• Key factor directly affecting client satisfaction and retention.• Expert consultant to the Association and the Board of Directors on matters concerning:California Common Interest Development law, and high-rise requirements​​Davis Stirling Common Interest Development Action​​Civil Codes applicable to non-compliance issues​​• High-rise building operations• Defect litigation consulting & support.• Delivered status reports to Board and membership for budgeting and planning purposes.• Collaborated with cross-functional teams to draft project schedules and plans in excess of $5 million dollars• Estimated project costs and monitored budgets.

Hollywood, Florida

364 unit/21 unit A class properties • Payroll • AP/AR• Office Management • General Office Duties i.e. Scanning, Faxing, Answering Calls, Responding to Emails, Messages, Office Coordinator • Prepared/delivered delinquency notices• Primary contact for legal team • Renewal notices/resident retention • Residency application approvals• Computed classified & recorded numerical data to keep financial records complete• Performed any combination of routine calculating, posting & verifying duties to make payments to vendors, process resident rental payments & obtain primary financial data for use in maintaining property accounting records• Directly responsible for maintaining daily, weekly & monthly reports including accurate reporting of rents/deposits• Maintained the work structure by updating job requirements/job descriptions • Candidate selection; conducted & analyzed exit interviews; recommended changes, prepared employees for assignments by establishing/conducting orientation and training programs• Completed HR operational requirements by scheduling/assigning employees • Counseled/disciplined employees; planned, monitored & appraised job results• Scheduled/coordinated public seminars, conferences &event activities for the residential community• Event management - scheduling, set-up, technical equipment requirements security, parking & event follow-up• Assisted with team building initiatives & overall support for maintenance oforganizational culture & employee morale• Word processing, spreadsheet, database & presentation software• Supported HR in annual employee review process to manage performance merit increases• Trained, coached & mentored staff to ensure smooth adoption of new program• Developed & rolled out new policies• Communicated with clients to understand their property needs & preferences• Delivered positive, effective sales presentations• Created/implemented marketing plans to drive sales

Pembroke Pines, Florida

*Responsible for greeting all residents, future residents and internal team members in a rofessional and consistent positive manner, keeping a high level of service in mind *Conflict resolution to benefit all concerned parties*Toured apartment homes and community grounds including models, amenities, and vacant apartments*Prepared lease documents and related paperwork*Facilitating the move in /move out process*Basic bookkeeping and clerical work*Promoted positive resident relations*Respecting the boundaries of confidentiality, fair housing laws and safety*Executed on site marketing and advertising directives

Ft. Lauderdale, Florida

*Managed and monitored safety standards and activities to maintain high degree of aircraft safety standards*Performed safety checks, cabin preparation and passenger checks to ensure safety of all flights and passengers. *Analyzed and resolved safety issues during emergency situations and demanding situations. *Provided travelers with all information regarding safety guidelines to be followed while on board and necessary actions during emergencies.*Administered and provided excellent in-flight services such as meals, beverages and attended all customer requirements as per company standards*Ensured compliance to company standards and maintained high level of personal decorum and professional conduct. *Managed all communication with company staff to ensure safety standards in all flights*Ensured safety and comfort of all passengers in line with company rules and regulations. *Provided updated information to passengers within time frame*Managed all communication to management regarding flight safety schedules and activities. *Maintained and gathered knowledge on emergency operations such as aircraft evacuation*Administered first aid to ill or incapacitated customers and managed unusual incidents*Assisted management and ensure compliance with Federal Aviation Rules and Airlines’ procedures and policies.*Performed routine security checks of aircraft and passengers’ lobby to ensure safe and secure travel arrangement for travelers.

International Business

Activities and Societies: Little Sister for Tau Epsilon Phi Fraternity, Cheerleading Squad Co-Captain

High School Diploma, General Studies