Gina Gottardo
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Gina Gottardo Email & Phone Number

Operations, Strategy, and Customer Success | Ex-Apple & Universe | Fractional CXO at Fern & Sage Consulting
Location: San Francisco Bay Area, United States, United States 7 work roles 6 schools
1 work email found @teleperformance.com 4 phones found area 214 and 904 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email g****@teleperformance.com
Direct phone (214) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Fern & Sage Consulting
Role
Operations, Strategy, and Customer Success | Ex-Apple & Universe | Fractional CXO
Location
San Francisco Bay Area, United States, United States

Who is Gina Gottardo? Overview

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Quick answer

Gina Gottardo is listed as Operations, Strategy, and Customer Success | Ex-Apple & Universe | Fractional CXO at Fern & Sage Consulting, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at teleperformance.com, phone signal with area code 214, 904, and a matched LinkedIn profile for Gina Gottardo.

Gina Gottardo previously worked as Founder at Fern & Sage Consulting and Head of Customer Experience & Success at Universe. Gina Gottardo holds Creative Writing from University Of Oxford.

Company email context

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*@teleperformance.com
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AeroLeads found 1 current-domain work email signal for Gina Gottardo. Compare company email patterns before reaching out.

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Profile bio

About Gina Gottardo

15+ Years in SAAS, Consumer Technology, and High TechI help both fast growing startups and established tech companies build for scale. I'm obsessed with streamlining processes, delighting customers, and turning chaos into smooth operations. •Led global teams of 4 to 4,000 across 5 continents •Improved operational efficency with cost savings of up to $40 million • Managed P&L up to $15 million • Certified in COPC, ISO, PMP, and Six Sigma

Listed skills include Outsourcing, Leadership, Management, Operations Management, and 52 others.

Current workplace

Gina Gottardo's current company

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Fern & Sage Consulting
Fern & Sage Consulting
Operations, Strategy, and Customer Success | Ex-Apple & Universe | Fractional CXO
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7 roles

Gina Gottardo work experience

A career timeline built from the work history available for this profile.

Founder

Current
Fern & Sage Consulting

Cupertino, California, US

  • Specializing in turning chaos into clarity, we help businesses sharpen their strategy, streamline operations, and make smarter use of resources. Whether it’s optimizing processes, planning strategic initiatives, or.
  • Business process magic ✨
  • Leading change with style
  • Creating next-level customer experiences
  • Boosting customer satisfaction (CSAT is my jam)
  • Outsourcing done right
Oct 2017 - Present

Head Of Customer Experience & Success

Universe

Brooklyn, New York, US

2023 Apple Design Award Winner

Sep 2019 - Oct 2024

Chief Customer Officer | Head Of Operations

Origami Paddler

Bellingham, Washington, US

May 2018 - Aug 2019

Chief Strategic Quality Officer

Knoah Solutions

Las Vegas, Nevada, US

  • Built a Customer Experience & Performance Division—Integrated data analysis, business intelligence, and process improvement to transform customer experiences.
  • Business Growth: Partnered with Sales and Marketing to boost business by 30% in under a year.
  • Revenue Leader: Managed key growth initiatives with full P&L oversight, hitting critical targets.
  • Outsourcing Pro: Secured top outsourcing partners in Marketing, Sales, and R&D to meet deadlines.
  • Innovation Driver: Led R&D for the TotalAssurance program, developing two new R&D tracks.
  • Global Ambassador: Delivered the company’s vision at key international summits, driving brand recognition and growth.
Oct 2016 - Oct 2017

Global Strategic Quality Program Manager

Apple

Cupertino, California, US

  • Created Apple’s First Internal Consulting Department—Led the development of global quality programs and processes.
  • Global Operations: Managed AMR and APAC, delivering data-driven ROI insights.
  • Financial Oversight: Managed program contracts, invoicing, and financials.
  • Project Leader: Oversaw 10+ concurrent projects from start to finish.
  • Strategic Presenter: Regularly presented key findings to Apple leadership.
  • Innovator: Launched ROI-based studies, pilot programs, and branded initiatives.
Sep 2012 - Sep 2016

Managing Director, T-Mobile Philippines

Nco Group
  • Led International Operations for 5,000+ Employees—Drove success in Customer Care and Tech Support.
  • Revenue Protector: Reduced attrition to 3.5%, securing positive revenue.
  • Exceeding Expectations: Surpassed Quality/CSAT targets and contractual goals.
  • Operational Efficiency: Improved WFM shrinkage and agent AHT.
  • Financial Oversight: Managed $5M+ P&L, EBITDA, and budgets.
  • Strategic Leadership: Forecasted LOB changes and led global restructuring.
Jan 2011 - Sep 2012

Director Of Customer Satisfaction

Teleperformance

Paris, Île-de-France, FR

  • Pioneered Dedicated CSAT Department—Transformed CSAT and Quality across 7 countries and 100+ accounts.
  • Global Impact: Led CSAT/Quality improvements for 100,000 agents worldwide.
  • Thought Leader: Authored White Papers on boosting CSAT in high-volume centers.
  • Quality Innovator: Implemented a companywide QA manual, integrating COPC and ISO compliance.
  • Data-Driven: Developed RCA reporting, widely adopted by clients.
  • Leadership Developer: Delivered senior management training programs.
May 2007 - Jan 2011
6 education records

Gina Gottardo education

Creative Writing

University Of Oxford

Creative Writing, Compassion And Altruism Research

Stanford University

Pmp: Project Management Professional Certification

San Francisco State University

Master Of Business Administration (Mba), International Business

The Open University

Master Of Science (M.Sc.), Thought Systems Engineering

The Open University

Communications, Mass Communication/Media Studies

Olivet Nazarene University
FAQ

Frequently asked questions about Gina Gottardo

Quick answers generated from the profile data available on this page.

What company does Gina Gottardo work for?

Gina Gottardo works for Fern & Sage Consulting.

What is Gina Gottardo's role at Fern & Sage Consulting?

Gina Gottardo is listed as Operations, Strategy, and Customer Success | Ex-Apple & Universe | Fractional CXO at Fern & Sage Consulting.

What is Gina Gottardo's email address?

AeroLeads has found 1 work email signal at @teleperformance.com for Gina Gottardo at Fern & Sage Consulting.

What is Gina Gottardo's phone number?

AeroLeads has found 4 phone signal(s) with area code 214, 904 for Gina Gottardo at Fern & Sage Consulting.

Where is Gina Gottardo based?

Gina Gottardo is based in San Francisco Bay Area, United States, United States while working with Fern & Sage Consulting.

What companies has Gina Gottardo worked for?

Gina Gottardo has worked for Fern & Sage Consulting, Universe, Origami Paddler, Knoah Solutions, and Apple.

How can I contact Gina Gottardo?

You can use AeroLeads to view verified contact signals for Gina Gottardo at Fern & Sage Consulting, including work email, phone, and LinkedIn data when available.

What schools did Gina Gottardo attend?

Gina Gottardo holds Creative Writing from University Of Oxford.

What skills is Gina Gottardo known for?

Gina Gottardo is listed with skills including Outsourcing, Leadership, Management, Operations Management, Customer Service, Training, Customer Satisfaction, and Bpo.

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