Gina Kostoff, Ma Email & Phone Number

Fort Wayne, IN, US

United States

• Responsible for assisting eligible households that have been negatively impacted by the COVID-19 pandemic in maintaining stable households through rent and utility assistance
• Responsible for reviewing ERA applications for eligibility and completeness.
• Responsible for working with applicants, landlords, and utility providers to obtain necessary documentation to complete reviews of applications.
• Responsible for sending funding pledges to applicants and their landlords.
• Responsible for creating necessary program documentation to streamline the application process

Fort Wayne, Indiana Area

• Responsible for a portfolio of customer assistance and energy efficiency programs for low income residential customers.
• Responsible for implementing high quality customer assistance and energy efficiency program outreach that meet the needs of I&M's low-income residential customers.
• Provides regulatory support for all responsible programs and ensure these programs are administered in a manner consistent with regulatory filings and I&M's internal policies and procedures.
• Created and manages a network of utility bill assistance providers, low income weatherization providers, faith-based organizations, senior centers, etc. in Indiana and in Michigan to promote and educate about I&M’s.
• Created, trained staff, and implemented energy savings workshops focused on low-cost/no-cost ways to save energy throughout the I&M territory in Indiana and Michigan

• Senior executive responsible for overseeing and administering the Fort Wayne Enterprise Zone (EZ) program including annual budgeting, team leadership, annual assessments, preparing grant applications.
• Conducted facilities analysis of the 50,000 square foot Fort Wayne Enterprise Center resulting in facilities upgrades that improved operational efficiencies and reduced operational costs.
• Leveraged relationships with Public Works and Utilities to create cost-sharing opportunities for infrastructure improvements throughout the EZ including new sidewalks, energy-efficient safety lighting, and emergency.
• Managed and marketed the Fort Wayne Enterprise Center Incubator including tenant relations and resolutions, billings and lease negotiations, and facilities maintenance.
• Provided a matching grant to Friends of the Parks fro the Great Tree Canopy project within the boundaries of the EZ and its service delivery area.
• Directed extensive environmental remediation project on three vacant properties donated to the UEA;

• Oversaw, coordinated, and administered the departments of the Division of Public Works and Utilities. Provided leadership and support necessary for the successful completion of capital improvements and the ongoing.
• Revamped fee schedule through a review of costs and research of programs in comparable cities resulting in a 150% increase in revenue.
• Improved processing time, eliminated waste, and enhanced both internal and external customer relations by implementing LEAN projects in each area.
• Created a partnership with the Urban League, Hispanic Chamber, Black Chamber, and Women’s Enterprise Center to recruit businesses for the Emerging Business Enterprise (EBE) program.
• Merged duplicate files from Contract Compliance and Board of Works and created an organization system before moving to a paperless system making information easier and more efficient to locate.

• Liaison for residents in their dealings with City Government, investigating complaints and conducting field visits.
• Helped create the Packard Area Planning Alliance (PAPA) bringing together neighborhoods, business, and city departments near Packard Park to create a long-term development plan for the area.
• Assisted Mayor Richard with speeches, proclamations, new conferences, letter writing, organizing special events, etc.

Master Of Arts, Speech Communication

Activities and Societies: Delta Sigma Roe-Tau Kappa AlphaGraduate Teaching and Forensics Individual Events Coaching Assistant

Bachelor Of Arts, Political Science And History

Activities and Societies: DSR-TKA, Speech Team, History Club, Student Senate, Student Body Vice-President, Who's Who