Inauthentic Behavior TeamInauthentic Behavior Operations teams strives to build a more trustful, engaging place for people to interact on Facebook and Instagram. We identify, counteract and prevent negative experiences at scale including content or behavior that seek to deceive people, artificially boost distribution, or abuse product features. - Lead the Inauthentic Behavior Operations team. This includes driving future roadmaps and strategy as well as providing continued updates on organizational and company wide initiatives to senior leadership. Responsible for end-to-end program leadership, driving goals to completion while navigating ambiguity and managing partner interactions.- Developed and implemented protocols for reducing inauthentic behavior across Facebook. This includes identifying new types of harm, developing policies and protocols for enforcement and managing the ongoing accuracy and precision of the protocols. I lead the development of our foreign influences protocol which seeks to take action on accounts trying to deceive users in other countries.

Civic Process Team- Lead the development and implementation of large scale systems and processes to mitigate harm for all users of Facebook and Instagram across numerous engineering and product teams. I created workflows and led the creation of tools, and classifiers intended to protect users from hacking, phishing, scams and other types of harmful acts found on the platform. - Develop and execute strategy for the several programs to mitigate foreign interference on the platform by increasing transparency and better informing users about the sources of the media they are consuming. The projects included influencing and partnering with cross functional teams and leadership across the company to secure support and aid in implementation. I worked with engineering teams to define strategy and to create and deliver on an aggressive and comprehensive roadmaps.

Manage large and strategic security related initiatives, lead cross functional teams, and drive alignment, investment, and prioritization with senior leadership and executives.- Lead the identification and implementation of critical security solutions, such as data loss prevention, cloud security and malicious email protections for Zynga and its customers.- Drive complex technical programs from inception to completion, managing scope, timelines, budget and resources.- Lead a team of analysts to identify and close security gaps in our employee data policies, reducing risk of exposure for sensitive and confidential employee data.- Identify external solutions to key strategic problems and create and manage partnerships for implementation and operationalization. Drive adoption of new capabilities across Zynga.

Own the Channel Price Cost Test (PCT) program, which ensures pricing compliance across all Intel’s product verticals. PCT includes execution across multiple business groups, managing critical pricing data, executive reporting, and owning the high level program and process roadmap. - Work with division and legal stakeholders to identify all verticals requiring PCT and work with other program managers to ensure quality and accuracy of the PCT tools.- Run point on resolving PCT failures, and influence any stakeholders to adjust pricing as needed.- Own auditing process and execution for all PCT data.

Managed projects as key member of a technical team in Intel’s core demand and forecasting group.- Drove requirement gathering and roadmaps, managed execution on engineering teams, created technical solutions, analyzed data via tools and SQL queries to influence and improve business processes.- Led integration of complex master data into demand and forecasting tools, resulting in a streamlined automated process with better management visibility while simultaneously reducing resourcing requirements by 50%.- Owned critical parts of the Judge Demand [JD] forecasting publication process. JD is the core demand signal, driving numerous critical business processes throughout the company. Delivered 100% accuracy for the year.- Managed implementation of new reporting tools to decrease manual forecasting efforts, improving efficiency by 50% across several diverse teams, and increasing data quality by 40%.

Planned and managed projects within Intel’s Mobile & Wireless Sales (MWS) group. Created and maintained worldwide mobile business processes, and partnered with other groups to influence change within organizations.- Owned MWS Customer Master Data (CMD) system and processes, including updating and maintaining all customer data while partnering user and engineering teams to adopt process improvements across Intel.- Led the creation of a single, streamlined world-wide data maintenance process that replaced numerous disparate regional process which fed a critical business function.- Reduced master data related throughput times from 14 to 4 days resulting in better process visibility for sales teams and reducing approval waiting times.- Partnered with Microstrategy development team to drive changes to consolidate, optimize, and create Master Data reports.

Developed the implementation team and joined forces with the sales and support teams to grow the SMB-focused Express product. Collaborated with clients to assess business requirements, provide data analysis, and implement Express into sales and compensation processes.- Identified the need to investigate non-renewal clients and collaborated with team members and Product Managers to implement new features and close product gaps to restore customer confidence.- Grew customer base from 10 clients to 130 while reducing churn rate by 30%.- Led the data integration project using Informatica Cloud to greatly expand potential market by enabling support for a large variety of data storage systems and accounting practices.- Improved productivity and developed processes, cutting average implementation time of Express by 50%.

Provided consultative expertise to multiple departments in order to facilitate special county-wide initiatives. Led and organized internal teams to foster community involvement and promote and plan events. Brought a new level of commitment and cohesion to project teams and served as key liaison between internal business units.- Developed a strategic online social media presence and provided key recommendations for future marketing concepts to senior County Management.- Provided high level coordination for Summer Internship Initiative by organizing multiple cross-functional teams to develop a program for the County’s 50 annual interns. - Assisted in preparation of yearly Workforce Development Planning for all County agencies, performing statistical data analysis on current trends with input from all County Departments. Delivered accurate and detailed reports to executive committee. - Provided Project support and guidance to the Benefits Department on several key projects and developed complex Excel spreadsheets to track county-wide studies conducted by HR leadership.- Researched and compiled data on retirement programs from counties throughout California identifying best practices and recommending a course of action.

Served as key liaison between technical team and business units; oversaw all web content and design initiatives and managed web development efforts to build a strategic web presence.- Organized team and contributed to redesign of company website resulting in more than $900k in revenue and broader market penetration.- Developed and presented business road map using analytical and research data on recommended core business expansion.- Managed all facets of e-mail marketing strategy for registered users using e-mail notifications to 2,500 current and potential customers over a 6-month period that increased corporate web traffic by 14%.- Served as primary point of contact for existing and new online advertising partners and managed all client contracts.- Dramatically increased monthly subscription income by 75% by implementing innovative campaign of direct sales and e-mail marketing strategies focused on advertising partnerships.- Developed project roadmap as part of a cross-functional team effort for critical direct sales campaigns that included future earnings analytics with potential of additional service offerings.

- Performed a variety of responsibilities including SOPs for productivity enhancement and efficiency improvements; managed government credit cards/business accounts that ensured accurate reconciliation. - Oversaw personnel actions, financial accounting processes and provided due diligence and research to support business needs and special project assignments.

- Managed purging process of specialization records, resulting in the freeing up of an entire floor of the office for new employees.

- Reviewed and processed expense reports while ensuring compliance with internal and external regulations.- Assisted in pharmaceutical and biotech industry marketing research.- Booked travel, planned corporate events, and performed reception duties.

- Managed financial processing and record keeping. - Compiled quarterly and yearly taxes, and oversaw employee payroll operations.- Created company standards for invoicing, book keeping and financial reports.

- Facilitated programs for history, media studies and economics departments. - Prepared purchase orders; assembled department brochures and marketing materials; assisted professors with class preparation and research.