Gina J. Email and Phone Number

• Accurately managed customers' transaction, including check cashing, account deposits and withdrawals• Provided approvals in accordance with bank's policies and procedures when needed to complete certain transactions• Partnered with Service Manager on completing control tasks on a timely manner; performed daily and monthly auditson all cash vaults and ATMs• Partner with tellers to enhance, coach and motivate tellers and build a proactive relationship between the two job families• Assisted management with onboarding and training new employees; served as a mentor to show new hires the branch

-Provided Beverage service to guests in accordance to company’s policies and procedures-Communicated with management regarding any area in need of special attention to better facilitate excellent guest service-Required to speak effectively before groups of customers or employees of the organization