Gina Leung Email & Phone Number

Chicago, Illinois, United States

- Lead three product teams under the Foundational product segment- Mentor two designers to expand and level-up their skillsets- Strategize and prioritize across competing projects to ensure quality and delivery of productsELIGIBILITY IMPORTS- Collaborate with Product, Engineer, and Operations to develop the strategy for simplifying and scaling the eligibility imports workflowsMEMBER ACCOUNTSCLIENT, BROKER, AND TPA DASHBOARD- Integrated a new reporting tool into the Dashboard to decrease time to delivery of data showcasing product value- Collaborated with Operational Teams to increase data input and output data flow via SFTP- Designed role based access control and permissions which enhances Dashboard security and create a base for scalability as the company evolves and expands

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois

PATTERN LIBRARY- Researched industry standards for filters, filter sets, search, drop down menus, text fields, forms, and date pickers- Collaborated with Visual Designers to create components to fit uses cases of our productsSHARING ECONOMY (VEHICLE)- Improved map search and filter interactions based off context inquiry with client- designed various states throughout app to avoid confusion with users- Led research stint to understand user groups and identify potential opportunity or improvementsSHARING ECONOMY (ON PLATFORM DRIVERS)- Collaborated across product teams to conduct exploratory research into the Delivery on Demand space to identify potential opportunities- Conducted concept study of suit of products to evaluate product marketing content and market response for future improvements- Led foundational segment research to validate and identify opportunities to apply our expertise in the industry- Utilize segment expertise to mentor and onboard new Designers and Researchers - Applies system design thinking to Arity Experience Design Career Path work

Oswego, Illinois

As the sole designer, I lead the research and design for a sales and CRM platform on web responsive and mobile. From my domain research and competitive analysis, I uncovered insights about user types, goals, and needs to map out the user journey throughout the platforms. I created documentation to help the development team understand the purpose of the platforms, through user stories, functional requirements, and a site and app map. I am creating a design system to ensure consistency and efficiency with users and internal teams.

SOMOS: I designed logo and branding colors.Gratsee: I conducted a heuristic analysis on the mobile app to recommend improvements for an upcoming design sprint. I advised the team on how to prioritize their marketing strategy.

Greater Chicago Area

I collaborated with teams in an agile environment using design processes to create digital solutions. Through user research, synthesis, ideation, prototyping, and testing, I solved digital problems that aligned users’ needs and clients’ business objectives. Our clients include:RETURNRUNNERS is an on-demand retail return service. I scheduled and conducted interviews with customers and runners to understand the runner’s journey, conducted a heuristic analysis of the current website, and designed a mobile platform that streamlined the process for their runners and gathered metrics for their business.SLICE CAPITAL is an equity crowdfunding site that allows individuals to invest small-dollar amounts into high-growth startups. I conducted user interviews, created personas and wireframes, administered usability tests, and redesigned their website that improved the accessibility of financial information to help users navigate the investing landscape.N-VEST AFRICA is a volunteer site that allows busy professionals to find ways to give back to their local community through simple, easy tasks. I conducted user and SME interviews, analyzed competitors, created wireframes, conducted usability tests, and designed a responsive website to help users find opportunities to contribute to their community in a way that does not hinder their busy schedules.

Greater Chicago Area

I collaborated with investment firms and internal partners to quickly solve issues and mitigate costly negative impact on mutual clients’ portfolios and relationships.I utilized my communication skills to work effectively in a fast-paced environment and was honored with the Silver award for excellence in execution.

Greater Chicago Area

Jacksonville, Fl

I managed all day-to-day operations including scheduling and payroll for five employees, managed monthly inventory value of $65,000, marketing, and merchandise life cycle. I trained and managed all employees to ensure consistent and quality customer service.