Gina Campbell Email & Phone Number

Oklahoma City, OK, US

I am an experienced operations and management professional with a passion for driving efficiencies, implementing transformative technologies, and building scalable systems. As the Director of Operations & Management, I co-lead with the executive leadership team, ensuring our internal processes and client-facing services are both efficient and profitable. I.

Oklahoma City, Oklahoma, US

• Overview:The Operations Director provides internal support to the Koch Comm team. This position oversees operational activities such as financial performance, quality improvement and process efficiencies. The.
• Auditing and quality assurance of all internal programs (i.e. project management program, time-tracking program, finance-tracking, digital filing system, etc.)
• Oversee and propose solutions for operational activities such as financial performance, quality improvement and process efficiencies
• Take lead role as checkpoint for all billing changes and estimates
• Drive organizational efficiencies by reviewing all reports and create new efficiencies/processes where necessary
• Responsible for onboarding/offboarding clients, vendors and employee’s by working with Human Resources (HR), client service teams (CST) and the interactive media department (IM) on processes, templates and checklists

Oklahoma City, Oklahoma, US

• Meets with necessary team members to develop project schedules for current and planned projects that meet client deadlines
• Defines, tracks, communicates and monitors project schedules, deliverables, scope and critical milestones for specified projects
• Reports project status reports to the Vice President, Media Relations and Vice President of Digital Media
• Creates planning materials, such as details needed for statements of work, schedules, estimates/budgets, status reports, scope, etc. for specified projects
• Regularly communicates project status with team members and manage communications, expectations and workflows with internal team members and contractors
• Tracks project budgets, ensuring project expenditures stay within budgeted parameters

Oklahoma City, Oklahoma, US

• Lead daily activities of e-Community managers employing strategic social media techniques to increase visibility, membership, and traffic across all client social media programs using best practices and project.
• Serve as a subject matter expert for all things social media for Koch Communications’ clients by staying current on technology and social media trends
• Propose and execute strategies to maximize clients’ social media presences, revenues, brands, reputations, and to serve target audiences
• Measure the impact of social media on overall revenue enhancement efforts
• Research, gather, and update statistical and useful information as assigned
• Utilize strong presentation skills for both training efforts and senior level staff communications

Oklahoma City, Oklahoma, US

• Acts as the frontline brand manager for clients by interacting with users on various web platforms
• Works closely with clients on creating content for all social media sites and identifies possible social media promotions to engage the online community
• Identifies threats and opportunities in user-generated content surrounding clients' brand, report to appropriate parties
• Serves as photographer/videographer for public relations and promotions projects
• Tracks and updates web-specific marketing graphics and content for updating monthly, weekly and daily offers
• Applies client’s business metrics and marketing efforts to ensure tight integration with the social media initiative

Edmond, OK, US

• Created the social media strategy and managed content for Kirkpatrick Bank’s facebook page
• Coordinate Admirals Club events and other special events
• Manage and produce customer contact lists
• Implement in-branch retail messaging and write press releases for mass media messaging
• Assist in customer service strategy development teams
• Balance and overlook the marketing budget

Edmond, OK, US

• Processed deposits, money orders, cashier checks, loans, federal tax payments, and cash checks
• Encoded and scan each business day’s work
• Obtained appropriate information and documentation for large currency transactions
• Balanced teller drawer, tax payments and automatic cash dispenser machines
• Completed monetary logs and high risk customer spreadsheets when necessary