I specialize in Management, Leadership, Experiential and Customer Service training. As a professional facilitator, I have extensive experience in designing and developing a wide variety of training courses, and in instructing classes for employee behavior modification in all areas of companies, extending from operational through senior management levels. I have experience in conducting needs analyses, implementing coaching and counseling techniques, designing and maintaining incentive programs, and in delivering programs on leadership, teambuilding, diversity and sales skills.As a Professional Life Coach I help you find focus, identify your goals, track your progress and stay motivated along the way. A Life Coach helps keep you on track – not just with your long range goals, but with your monthly, weekly, and daily goals. The benefits of having a life coach are that you’ll have a trained professional focusing completely on you – and what you want to achieve.You’ll have help identifying what you really want, in every important area of your life as well as discovering your passion, finding your focus, creating the right attitude and the right actions, overcoming obstacles, tracking your progress and staying motivated!

As the Master Facilitator for NexaLearning's leadership development courses, I have facilitated a variety of programs addressing such topics as Situational Leadership, Performance Management, Conflict Resolution, Addressing Performance Problems, Building an Engaged Workforce and Understanding Diverse DiSC Behavioral Styles. In addition to the traditional classroom, I also facilitate programs in the live virtual classroom and serve as a business coach to help managers enhance their professional skills.

Corporate Director of Training, repsonsible for all training functions withing three hotel, golf resorts and conference centers with more than 1,400 employees and revenus of $50 million annualyDirector of Guest Services, Responsible for hiring and the direction of more than 35 new front of the house staff positions, including development of all job descriptions, interviewing, operational space planning, and employee training.Restaurant Manager, Responsible for management of all restaurant operations and a staff of 25.