Gina Mezzano Email & Phone Number

Venice, Florida, United States

Purchase custom exterior doors and material to complete customer orders.

Sarasota, Florida, United States

Lakewood Ranch, Florida, United States

• Serviced customer with order entry and handling customer questions, for busy call center taken via , phone, fax, and email.• Maintained and updated all new customer information into database.• Researched and provided customers with shipment tracking on orders placed.• Processed product returns by issuing RMA or credits.• Assisted customers with payments of open invoices related to billing paying via credit card.• Assisted sales with placing price quotes for products and sending sample products.

Sarasota County, Florida, United States

Contract - Senior Payroll Tax Specialist : Reviewed and Updated Payroll tax notices for contracted clients to ensure proper data was current & accurate and provided notifications of collection, payments due, and other tax related documents for PEO Company.Contract - Purchasing Coordinator : Assisted Custom Home Builder with client relations regarding Updates, change orders and new add-ons to existing new home contract for busy custom home builder .Created and Processed Purchase orders for payment of new permits pertaining to the new home build.managed & maintained collective customer binder which included all documents pertaining to the home purchase.Maintained & reported weekly purchase status records , and change orders, to the Purchasing Department team. Contract - Accounts Receivable Associate : Responsible for maintaining and updating customer files but not limited to preparing, verifying, and recording customer transactions related to account receivable.Assisted in generating monthly billing statements based on the general ledger and reconciling revenue accounts monthly. Ensured customer invoices were created invoices according to company practices and submitted in a timely fashion.Identified delinquent accounts, drafted customer correspondence accordingly for standard past-due accounts and collections, and contacted accountholders to request payment.

Sarasota, Florida, United States

• Assisted the executive in building and nurturing new and existing client relationships and supporting the branch’s long-term growth strategy.• Established and executed client financial transactions such as ACH, SWPS, Transfers, and Check Deposits.• Responsible for generating, processing and routing written and verbal correspondence while exercising the utmost discretion and confidentiality.• Supported the executive as the key liaison for strategic relationship management and communications relative to meetings, conference calls, invitations, and interviews.• Handled general office tasks, such as filing, generating reports, and reordering supplies.• Assisted with and coordinated meeting preparations, logistics, and modification.• Planned, prepared and distributed all marketing materials, mailers, and events notifications.• Assisted in processing client life insurance applications with Prudential and the follow-up of thoseapplications.

Sarasota, Florida Area

• Provided support to the sales and marketing management in their efforts to identify businessopportunities and manage team efforts for submittals, proposals, presentations, contract negotiation and other related activities.• Fielded customer inquiries regarding products and services offered by the company and directed calls to the proper management group.• Assisted the purchasing department in ordering supplies and raw materials for manufacturing and tracking those orders.• Performed tasks such as inspection for quality control, counting, packaging to help execute incoming orders and ensure a timely delivery.• Assisted in the preparation for executive management meetings by transcribing notes to be used for speeches.• Maintained and updated product information data files.• Coordinated and scheduled logistics and payments for industry trade shows and captured and organized leads gained from those shows.• Organized and distributed marketing material for the annual sales meeting.• Worked closely with other cross functional team members in Purchasing, Shipping, & R&D.• Served as back-up for other organization administrative personnel as needed.

Sarasota, Florida, United States

• Planned managed and coordinated all activities related to sourcing and procurement of necessary materialsand supplies needed to meet the product demand.• Worked with sales departments to determine the most cost-effective distribution solution for finished goodstransportation to customers.• Developed and implemented supply chain strategy to maximize customer satisfaction at the lowest possiblecost.• Monitored and corrected inventory levels to ensure inventory accuracy.• Ensured the lowest landed costs through optimization of payment terms, discounts, freight costs, on-timedelivery, and purchase price.• Received requisition orders and converted to RFQ and/or purchase orders.• Ensured the accurate order and receipt of goods to guarantee the seamless processing of invoices by accountspayable department.• Followed RMA procedures for returned items.• Communicated order status and concerns with Product Leaders.• Improved logistics by properly handling purchase orders, preparing international shipping documents, Bills ofLadings, Certificates of Analysis, and bank letters of credit.• Created invoices and submitted invoices to customers.• Drafted customer correspondence for standard past-due accounts and collections.• Worked closely with Accounting Manager in reconciling customer accounts each month and closing the gap onopen receivables.