Gina Milana Email & Phone Number

Radnor, Pennsylvania, United States

Folcroft Pa (Philadelphia)

Note - owner of SBA Global Logistics franchise in Philadelphia did not renew franchise and sold business to Radiant. Job title and responsibilities remain the same.

Home Business

*Set appointments, negotiate fees, review requirements with borrowers, and answer questions concerning the loan signing process*Assemble, review and perform quality control of documents*Explain each document in loan package and notarize documents*Process documents in accordance with hiring agencies’ requirements*Perform Accounts Receivables/Payables, bookkeeping, and taxes for a small business***Notary Signing Agent / May 2003-Present***Notary Public / April 2003-Present

Folcroft Pa

Manager of international operations (air & ocean, import & export, transborder - Canada & Mexico)*Manage International Department Operations and Staff of six (air/ocean/import/export and coordinate trans border shipments with Domestic Department) *Maintain profit margins per shipment and by account *Coordinate multi-disciplinary moves and projects that incorporate various shipping modes *Develop best practices and SOP for Foreign To Foreign shipments *Grow relationships with worldwide agents *Partner with Business Development Staff to maintain and expand existing customer base *Problem solve and trouble shoot *Consult with company ownership to develop growth plan and direction *Cross training of staff

Sharon Hill Pa

*Manage all aspects of Key Account business (air/ocean/import/export, trans border, and foreign to foreign)*Handle daily ocean and air imports (documentation, freight payment, customers clearance, drayage, billing)*Quote all lanes of business*Maintain profit margin on all individual shipments and account overall*Provide comprehensive advise and economically feasible options to all of the accounts independent facilities in USA, Canada, China and England*Manage shipments from Purchase Order placement with supplier, routing, carrier, documentation, U.S. Customs clearance, door delivery, billing, and various reports*Support customer in meeting their required delivery date to their ultimate end users via close cooperation with suppliers, ready date, sailing options, coordination of ocean, air and ground transportation*Work with Domestic Department on coordination of inbound international shipments that are part of large domestic rollouts

Greater Philadelphia Area

*Interface with customers to schedule ocean import shipments, including routing, rates and documentation*Confirm rates are filed in tariff*Monitor rate increases from carriers and update SOP’s accordingly, including surcharges such as BAF, PSS, & GRI*Communicate and interact with overseas agents and shippers on behalf of local customers*Monitor global capacity and equipment availability to plan and secure for customer’s present and future needs

Folcroft Pa

*Process, breakdown, bill, and track consolidated air and ocean import shipments*Handle Customs inbond shipments (set up, arrive and release with customs)*Communicate and coordinate with brokers, airlines, steamship lines and customs warehouses*Set up domestic on-forwarding of import shipments

Wilmington De

*Coordinate and develop procedures to ensure company can respond to a disaster by maintaining critical business operations within a defined recovery time objective to minimize customer impact and financial losses*Support the emergency response teams, develop procedures and coordinate recovery efforts*Develop, document, conduct, and evaluate training and exercising of plan for staff regarding business resumption procedures and conduct business impact analysis and risk assessment evaluations

Greater Philadelphia Area

*Consult with clients in the area of business continuity management (emergency response, crisis communications, and business continuity) to ascertain needs and develop optimal, customized solutions*Develop, price, and present project proposals*Consult with clients during all stages of a project; defining purpose, scope, business impact analysis project plan, timeline development, identification and mitigation of risks and exposures, plan documentation, development of alternatives, recovery strategies, and exercising plans

Bs In B.A., International Business & Minor In French

Activities and Societies: Internship: World Trade Center - Paris, France (May 1991-August 1991)

Education record