Gina Pisoni Email & Phone Number

Iron River, MI, US

Washington, DC, US

• Provides a full range of HR services for managers and employees. Performs extensive technical and specialized work in the areas of staffing, pay administration, training, incentive awards, performance administration.
• Responsible for recruitment and placement, screening and rating applications, determining preference categories, creating and issuing referral lists, extending job offers, and ensuring selectees meet requirements for.
• Advises management and employees on complex personnel issues. Ensures disciplinary actions are taken in accordance with regulation, coordinating between labor attorney and management. Advises management on.
• Determines benefits and allowances eligibility. Provides employee counseling for NAF retirement, benefit, pay issues, and employee grievances.
• Monitors, directs, trains and oversees a team of lower graded HR staff when required. Maintains full visibility over all Requests for Personnel Actions from initiation by management to completion and provides.

Raleigh, NC, US

• Played a pivotal role in the development and execution of benefit programs. Oversaw the entire benefits lifecycle, including initial enrollment, annual open enrollment, and meticulous invoice audits. Responsively.
• Proactively managed employee relations matters, fostering a positive and productive workplace. Addressed and resolved employee concerns, ensuring a harmonious work environment.
• Took the lead in designing, developing, and implementing comprehensive training programs for staff and associates. These programs significantly contributed to employee skill development, career advancement, and.
• Proficiently processed semi-monthly payroll using ADP and collaborated seamlessly with the accounting teams to ensure precision and timeliness.
• Managed the onboarding and orientation processes for new staff and associates. Ensured the completion of all new hire paperwork in a timely and accurate manner, expediting their integration into the organization.

Appleton, Wisconsin, US

• Processed weekly payroll for 130 employees using AE and Kronos, ensuring error-free and timely processing.
• Created HR reports to track employee performance, facilitating effective coaching.
• Managed time and attendance, resulting in retention bonuses and wage increases.
• Conducted full-cycle recruiting, including interviews, orientation, and onboarding.
• Resolved work-related issues and evaluated and resolved employee concerns.

• Transcribed highly technical medical dictation for inclusion in patient records.
• Edited, revised, and clarified inaccuracies in medical dictation.
• Maintained strict adherence to confidentiality and HIPAA regulations.

Augusta, GA, US

• Conducted candidate sourcing, phone screening, and interviews for job openings.
• Completed pre-hire orientations, including drug screens and background checks.
• Processed federal paperwork for new associates.
• Provided backup payroll support by processing time sheets in Kronos.

Neenah, WI, US

• Provide multichannel consumer support through various social media platforms.
• Assisted in training and coaching new representatives in social media account management.
• Maintained direct contact with upper management to resolve conflicts and web issues.

Margate, Florida, US

• Managed large amount of inbound calls and chats identifying and assessing customer needs to achieve satisfaction within a fast-paced environment.
• Handled customer complaints, provided solutions and alternatives within allotted time limits and followed-up to ensure resolution.
• Exceeded daily productivity standards while troubleshooting client issues and implementing solutions.

• Assisted patients maintain optimal health while providing a high standard of care and following HIPPA regulations and requirements.
• Effectively communicated with patient family and medical staff; documented and maintained patient care records.

• Monitored and assisted patients following individual service plans; adhered to all state and federal health guidelines.
• Consulted with medical team to evaluate patient needs and structured plans for continuing service.

Master'S Degree, Human Resources Management/Personnel Administration, General

Bachelor Of Science - Bs, Human Resources Management

Medical Transcription/Transcriptionist

Diploma