Gina Anderson Email & Phone Number

Sioux Falls, Sd, Us

Sioux Falls, Sd, Us

Jacksonville Beach, Florida, Us

Responsible for delivering expert-level support for Cerner PathNet/GenLab applications, ensuring seamless functionality and optimal performance. Key responsibilities include:- Providing on-call support to address critical system needs and minimize downtime.- Managing incident resolution by diagnosing issues, implementing effective solutions, and maintaining system reliability.- Overseeing change management processes, including configuration updates, system enhancements, and testing to ensure successful implementation with minimal disruption.- Dedicated to maintaining high standards of service delivery and fostering client satisfaction through timely, efficient, and knowledgeable support.

I dedicated a year to traveling through nine diverse cities across Mexico, immersing myself in the country’s rich history, vibrant culture, renowned cuisine, and the warmth of its people. My journey spanned the dry central highlands in cities like Querétaro and San Luis Potosí, the tropical Yucatán Peninsula in destinations such as Mérida and Tulum, the picturesque mountains of Chiapas in San Cristóbal de Las Casas, the pristine beaches of Bahías de Huatulco, and the cultural heart of Mexico in Oaxaca de Juárez. This experience allowed me to deepen my understanding of Mexican traditions, hone my Spanish language skills, and develop a greater appreciation for the country’s unique regional diversity.

Alpharetta, Ga, Us

Consultant, Tier 3 Support/SME for Cerner PathNet GenLab application - Instrumental in reducing ticket backlog - Awarded multiple contract extensions - Received glowing ticket resolution client surveys

North Carolina, 28801, Us

Cerner Millennium PathNet application support for medical laboratory workflows and MDIs (medical device interfaces) including: - break-fix, incident resolution, service request fulfillment, code upgrade testing, application management - onsite, remote, and on-call customer support - several years of front-end user experience and super-user/training experience with various LIS platforms - LIS, 7 years - Cerner PathNet GenLab - RIS, 2 years - Cerner RadNet - ITIL certified

Several years of clinical laboratory experience in settings from tertiary care hospitals to physician practices. Duties have included specimen collection and testing, records management, instrument maintenance, and lab compliance to strict QC/QA standards. Final 4 years were spent in a supervisory role at Novant Health Matthews Medical Center as a Technical Coordinator over urinalysis, coagulation, hematology, and microbiology.List of facilities: - 1993 to 1997, Latrobe Area Hospital, Latrobe, PA - Generalist - 1997 to 1999, Allegheny General Hospital, Pittsburgh, PA - Chemistry - 1999 to 2002, Alle-Kiski Medical Center, Natrona Heights, PA - Generalist - 2002 to 2007, Matthews Medical Center, Matthews NC - Generalist - 2007 to 2011, Meridian Medical Group, Charlotte, NC - Lab Lead - 2011 to 2016, Matthews Medical Center, Matthews, NC - Technical Coordinator

Bachelor Of Science - Bs, Clinical Laboratory Science/Medical Technology/Technologist

Associate Of Science - As, Clinical/Medical Laboratory Technician