As National Marketing Director, my three primary goals are: 1. Developing teams of independent brokers, and supporting their entrepreneurial goals to build their own agencies. 2. Working with carriers to facilitate training programs, develop plan designs, and educate brokers on current plans and opportunities. 3. Support my own clients by updating their plans, assisting with claims, and assure they have the best possible benefits for the best possible price.

I have served the small business market as a management consultant for 17 years, providing benefits administration support for both business owners and their employees. My clients receive customized benefits packages, structured to meet the individual needs of all, in the ever-changing healthcare environment. Currently licensed in 35 states. I offer customized plans to reduce costs, allow employers tax-saving advantages, employees a menu of options, and a simplified yet "one size fits one" option for all.My current mission has expanded to help individuals, families and small businesses find affordable, effective, and efficient healthcare, to meet their specific needs within their budget. Additionally, I serve various organizations and communities by conducting informational events introducing affordable, private options as well as local plans and services.

Served Orlando area businesses in the Legal, Medical, Construction, and Political industries.Legal: Provided management consulting and outsource services for Orlando law firm. • Directed HR including recruiting, staffing, training, drafting policy and procedure, benefits administration, payroll, and total compensation packages.• Implemented Continuous Quality Improvement practices to achieve quality goals and standards.• Implemented process re-engineering and office automation utilizing macro and micro resource realignment maximizing efficiency and efficacy. • Implemented accounting and bookkeeping systems, trained staff, and managed ongoing financial operations working with CPA firms, business owners, and finance staff.• Directed training - procedural and technical, proprietary and external including coaching and mentoring improving staff development.• Managed professional and support staff up to 8 people, as well as outside contract vendors.• Managed contract negotiations and contract maintenance.• Directed business development, strategic and financial planning, achieving increased net profit.• Conducted forensic accounting project management coordinating with CPA firm and staff.• Maintained certifications and credentialing criteria on state and federal levels for attorneys.• Successfully represented the firm in unemployment disputes, resulting in zero claims.• Achieved 100% employee retention for full-time staff for 10 years, part-time staff for 5 years.• Provided outsource payroll administration.• Coordinated outsource benefit administration.• Assisted owner in prime real estate property sale and lease acquisition.• Provided outsource ongoing staff management, including annual reviews, training, performance improvement plans, negotiating annual raises and bonuses, and providing conflict resolution.

Distance learning• Served as liaison to corporate clients to assess needs, evaluate distributed learning benefits, cost savings, efficiency and market for future leaning events.• Clients served in training and continuing education: Johns Hopkins, National Institutes of Health, Microsoft, Deloitte and Touche, PricewaterhouseCoopers, IBM, Proctor & Gamble.• Customer/student director for distance learning, three-tiered technology (satellite broadcast, WAN materials distribution/LAN site materials distribution, and video conference technologies). • Maintained hardware for approximately 35 networked computer workstations and server, satellite equipment, videoconference equipment, and other technical systems for live broadcast and communication events using all technologies concurrently for live broadcast events.

• Developed a comprehensive program for a four state region. Responsible for advertising and public relations. Developed and distributed press releases to 100+ television and radio stations, and newspapers. Presented to regional schools, churches, businesses, and civic organizations throughout the region.• Recruited, trained, and coordinated of over forty representatives throughout the region.• Managed regional communication via site visits, proprietary monthly newsletters, and phone conferencing.• Managed and assigned over eighty students each year with host families. Tracked flights, managed school placements, host family interviews, and monitored the students experience throughout the year.• Managed annual expense budget for four-state region.• Produced events using multi-media and traditional delivery methods.