Gina Sim Email & Phone Number

Singapore

• Advise the 2025 IFG Publicity Team, giving prompt feedback and guidance whenever needed

• Directed the development of publicity strategies aimed at maximising student engagement and participation for NUS' biggest cross faculty sporting event
• Managed a team of 7 publicity members to design and produce Instagram posts, physical banners, and a website, reaching a total of 22,000 instagram users
• Oversaw a team of 17 photographers, ensuring comprehensive coverage of over 31 sports events
• Liaised with sports directors from 10 faculties to create engaging IG posts, while collaborating with the marketing team to creatively fulfil sponsor deliverables

• Served as the publicity coordinator for 3 member clubs
• Assisted with photography for Sports Club projects like NUSSSC Epilogue and NUS Biathlon
• Designed posts and stories on Instagram and Facebook, reaching over 2000 users

• P3 Chinese and Math
• Sec 1 Chinese, Math and Science

• Skillfully led a team of 6 subcommittee members, orchestrating a diverse array of community service initiatives.
• Collaborated with Community Chest Singapore to meticulously plan and execute 10 small-scale and 2 large-scale events for the elderly and children
• Spearheaded a successful 2-day escape room fundraiser, overseeing all aspects from setup to execution and teardown

• Efficiently managed the members' schedules and provided valuable assistance with on-site sales initiatives, ensuring seamless coordination and support

• Primary 3 Chinese
• Secondary 1 Math

• Professionally liaised with Section's biggest client, OCBC, on project requirements and feedback
• Collaborated with creatives and developers to create eDMs and make changes to OCBC's website
• Worked closely with project managers for work delegation and timelines

• Confidently and enthusiastically hosted new and existing customers during their IPL sessions, creating a welcoming and comfortable atmosphere
• Executed communication skills through patiently presenting all products and services to customers
• Proactively assisted customers with their queries and therapists with the turnover rates, increasing the overall efficiency

Singapore

• Creatively designed and wrote content for the company’s Instagram and Facebook pages, increasing the reach of the pages by 77% and 25% respectively
• Managed and attended to social media enquiries and feedback, enhancing the overall customer experience
• Produced weekly TikTok videos, reaching over 2000 views in 8 weeks
• Meticulously prepared an open house proposal, guiding the company through its first ever open house

Singapore

• Provided professional customer service and maintained optimistic attitude amidst fast-paced environment, eventually received good reviews on the company’s website
• Upsold promotional items and drove higher customer spending
• Promptly assisted customers and actively listened to any feedback provided, making the customers feel appreciated
• Accurately resolved any issues brought up regarding orders received, creating a pleasant dining experience

• Prepared and served cakes and beverages at 4 different outlets, generating up to $4000 daily sales
• Patiently assisted customers to create a welcoming atmosphere in an elegant environment
• Meticulously followed SOPs to produce the best quality food and beverages

Singapore

• Prepared and served food and beverages to guests at Shake Shack’s busiest outlet since its opening in September
• Provided welcoming and professional customer service to ensure high guest satisfaction
• Looked out for every guest and identify areas where assistance is required
• Accurately made use of the Point-of-Sale System to process transactions and record guest orders

Singapore

• Ensured a smooth and ordered vaccination process to keep Singapore safe
• Organized and guided patients from registration to discharge, reducing panic and worry among patients
• Looked out for over 2000 patients daily and notified nurses immediately when patients showed signs of discomfort

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: • Student Ambassador • Sports Club - Publicity Executive, IFG Publicity Project Director • Bizad Club - BizDev.

Diploma In Tourism And Resort Management (Business Digitalisation Track), Tourism, Diploma With Merit

Activities and Societies: Leo Club, Rotaract Club, BA Envoys

'O' Levels

Activities and Societies: Badminton, Taekwondo