-Conducted 80+ career counseling appointments with a diverse range of students, providing essential resources and support to achieve their career and professional goals-Collaborated with career counseling team of 5 to facilitate CareerEdge workshops and labs, both in-person and online, to guide students in career exploration and strengthen resume-building skills-Assisted in organizing and facilitating information sessions for potential graduate students, offering guidance on application materials

- Utilized active listening and problem-solving skills to troubleshoot over 50 customer devices daily, demonstrating professionalism by handling challenging customer complaints with empathy, leading to a decrease in escalations.-Educated and informed customers on company products, plans, promotions, and service features to drive sales and increase customer satisfaction, while also identifying key trends in customer preferences and purchasing behaviors to tailor product recommendations.

- Contributed supported during WCCUSD high schools’ workshops aimed to support high school seniors through college and FAFSA applications ensuring students have a smooth experience and are accurately submitting applications- Facilitated personalized college and career conversations with high school seniors, providing mentorship through tailored discussions to guide them in navigating their individual journeys- Engaged in outreach activities to enhance awareness of the Richmond Promise Scholarship at various WCCUSD high schools, increasing student's knowledge about scholarship opportunity

- Taught interactive art lessons to over 30+ elementary school students, introducing different artistic styles and structures to expand students' knowledge around art- Provided individualized mentoring, emotional reinforcement, and motivational inspiration to students, cultivating the enhancement of their artistic abilities and elevating their self-assurance-Organize end-of-semester exhibit with staff, showcasing students' work to parents, guardians and school community, with over 200 attendees and positive feedback from parents regarding child's improved artistic skills