Gina Sloderbeck Email & Phone Number

Atlanta, IN, US

• Serve as the primary liaison to the travel manager and travel providers, overseeing travel-related issues; build and maintain relationships with our travel partners.
• Drive retention by following up with customers and dealers during and post events and trips to ensure optimal customer service.
• Handle logistics and planning, organization, and hosting of customer, dealer and employee trips, meetings and events.
• Identify gaps and recommend enhancements related to new and/or existing products, services, and workflows based on a broad view of the organization.
• Collaborate with cross-functional teams in order to manage the relationships of multiple functional areas.

• Proactively managed department services in standard processes and procedures.
• Oversaw and managed administrative support team, daily tasks, project work and scheduling.
• Developed and managed operating budgets, proactively tracking variances to manage within target.
• Managed external projects to ensure client satisfaction, strong internal coordination, and adherence to budgets and schedules.

• Processed high call volumes for law enforcement and fire/Emergency Medical Services (EMS).
• Established and maintain effective working relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public.
• Questioned callers ascertaining the nature and location of the emergency using established methods and techniques in determining response.
• Provided constructive process and procedure improvement suggestions.

• Prepared and maintained monthly proformas for an assigned group of clients in accordance with the firm’s existing policies and procedures and reconciled large quantities of material purchases daily.
• Resolved vendor discrepancies, reconcile statements, request missing invoices/credit memos.
• Coordinated complex scheduling and calendar management, as well as content and flow of information.
• Processed high volume of vendor invoices as part of the full cycle Accounts Payable process.
• Assisted Accounting Manager in reconciling revenue accounts and generating monthly billing statements based on the general ledger.

Pre-Nursing Studies

Diploma, Cosmetology/Cosmetologist, General

Education record