Oversee and advance LEAP’s performance measurement framework in alignment with organizational strategy and program objectives. The role serves as the leader and project manager of all initiatives designed and implemented to enable robust monitoring and evaluation of organizational functions and program activities and will ensure that all stakeholders have access to timely, accurate, and comprehensive data reporting and analysis fostering data inclusivity and promoting a data-driven decision-making culture. Lead the design, development, and implementation of data systems and processes that support organizational goals and program delivery and provide training and support to enhance the capacity and utilization of all users. The Director will be crucial in setting goals, objectives, and key performance indicators (KPIs) that align with organizational strategy and departmental goals. Lead areas of staff professional development by providing targeted training and capacity-building to ensure that the team is well-equipped to support LEAP’s impact initiatives effectively, all while upholding and promoting organizational values.

Lead efforts to collect, measure, and make meaning of programmatic data to enhance program quality, help tell LEAP’s story, and strengthen how LEAP works. This role is responsible for stewarding the development and execution of LEAP's impact strategy in partnership with the Director of Program Operations and all youth program staff.• Lead evaluation and impact initiatives, including; training staff to utilize evaluation tools, supervise impact-focused projects, analyze data and implement changes.• Utilize data to effectively communicate program goals for Partnership Development, Fundraising, and to support program quality and alignment with the LEAP Way of programmatic experiences.• Act as the primary manager of databases, including tracking and monitoring of data and system maintenance.• Ensure that methodologies for quantitative and qualitative data align with LEAP’s mission, are racially equitable, are accessible and clear, and meet the needs of all LEAP stakeholders• Develop an annual plan for making meaning of evaluation data with Program Leadership and Directors.• Lead a professional learning community of Educational Specialists to provide data-driven support of programs

Guide nonprofits on general operations, marketing, and fundraising strategies, and complete special projects

Custom Collaborative (CC) is a NYC-based non-profit social enterprise that trains, mentors, and advocates for and with no/low-income and immigrant women to build the skills necessary to achieve economic success in the sustainable fashion industry and broader society.• Develop, manage, and enhance efficient operations of CC’s workforce development and entrepreneurship programs initiatives, in alignment with Custom Collaborative’s vision, mission, values, and priorities.• Initiate and set goals for programs according to the strategic objectives, including planning new programs and updating existing programs with milestones, processes, partners, and impact measurement. • Support fundraising and development efforts by creating program and impact reports, grant writing and research• Draft and oversee program department budget • Support the development and implementation of systems and structures to generate maximum impact• Design training marketing materials and digital content for student intra-site and slack communications• Develop and track records and statistics to ensure all programs meet contractual goals and reporting requirements.• Research, plan, and develop program evaluation tactics, implemented Salesforce program management database • Foster and establish partner relationships including with partner nonprofits and corporate partners• Create, guide, and oversee an annual programming calendar and daily operations in alignment with CC’s mission• Oversee all program events including recruitment and community events• Formalize internship and apprenticeship programs and recruit new interns and partner employers• Oversee internal product production program, facilitating economic opportunities for participants

• Support nonprofits and small businesses through the creation of websites and landing pages, email templates, Playbills, brochures, infographics, reports: RDY Advisors, Random Farms Kids Theater, DBFC, Scrutineers, ADR Painting, Urban College Boston, Miosotis Cabrera Foundation; http://bit.ly/Portfolio_GD

Oversee all facets of the operations for an organization that provides financial literacy to youth and adults across the tri-state. Responsible for executing MMW’s strategic mission, vision, and drive for immediate growth and sustainability.• Develop and implement an annual plan of operations, including project management and collaboration with the board and staff to create and implement a three-year strategic plan• Regularly create and present data visualization reports for the board on the success or challenges impacting the organization• • Steward relationships with new donors and corporate partners. Successfully welcomed individual, corporate, and foundation grants including sponsorships from Signature Bank and Chase Bank, plus others. • Curate and craft impact stories for marketing and business development purposes. • During the COVID-19 crisis, designed and implemented a suite of online programs and moved our programs online • Created the organization's first-ever Financial Literacy Forum, bringing together experts from the field to discuss how we can work together to benefit our communities.• Support and guide the board of directors in the creation and ongoing stability of the governance, program and metrics, and development committees as well as a curriculum taskforce• Designed the organization’s first CRM systems and trained employees and volunteers on the use of the system, including Mailchimp and Salesforce• Oversee and cultivate the success of the staff• Design all marketing materials, and provide all graphic design for publications, website, social media• Oversaw the growth of client programs including recruitment, program pricing, contracts, and curriculum• Oversaw the volunteer instructor training and teaching program. Grew by 150% since 2018• Drafted training documents and procedures manual including the organization-wide operations manual

• Delivered a holistic approach to the overall operations of the organization. Instrumental in the steady growth of the annual budget from $600,000 to $1.5 million • Transformed a marketing program that was disjointed and underfunded into a planned communications strategy that used proven marketing and development principles to raise awareness of the organization. Each mailing raised over $15,000, and the end of year outreach raised over $100K• Negotiated all contracts and liaised with all vendors, including the event planners, for our annual fundraising event that raised over $800,000 each year • Implemented the organization’s database and monitored all donor and grant data collection/data entry; ensuring the accuracy and confidentiality of all donor and grantor information • By the time I left I oversaw several departments including, Development Operations, Administration, and Inventory, Graphic Design, (plus Communications until 2016) • Supervised and mentored Office Coordinator, Database Administrator, Operations and Inventory Assistant, and several part-time staff and volunteers• Established employee onboarding process and developed a hiring manual to streamline the new-hire process; promoted staff development by training all staff on the use of all software and hardware as well as encouraging professional development opportunities• Managed all logistics for two separate location moves, including surveying new spaces, discovering and addressing IT and space challenges, creating processes and contingency plans• Frequently attended board meetings and other committee meetings to engage key stakeholders in ideation and strategy• Organized a committee and multiple task forces to assess inventory needs and resolve pain points. Developed new sorting and boutique organization procedures. Generated a new inventory matrix to determine output trends to better educate volunteers and staff on actual client needs

Duties included administrative and programmatic support and supervision of internsOrganized the annual national charity registration processWas asked to join as full-time staff after serving as an intern since 2000