• Bookkeeping with QuickBooks Online>> Accounts receivable / payable: issued invoices, tracked, received payments, made deposits, set up ACH payments in various portals for revenue-generating activities>>Processed payroll, paid bills, record, and reconciled expenses>> Createdfinancial reports (monthly PnL, balance sheet, grant tracking, event tracking, donations, etc), >> Lead staff liaison for monthly reconciliation and bookkeeping management with outside accountant • Managed of all aspects of annual audit with outside auditor• Provided staff support including meeting scheduling, note taking at meetings and presenting financial reports to the board of directors and Finance Committee• Kept office systems, technology platforms, and IT hardware in good working order and ensured they met organizational needs• Created and managed human resources processes, including attaining requisite documentation, and document retention in line with laws and best practices • Ensured timely and legal compliance with all business-related requirements (e.g., insurance renewal, tax filings, nonprofit status, unemployment etc.) and reporting • Manage Chicago Public Schools (and all other) vendor registrations, background check processes, and invoicing through required systems• Wrote and submitted grants, including all required financial data, gathering text and materials; lead manager for a myriad of grant portals, responsible for submitting application materials to meet deadlines • Created and managed ticketing registration processes and income for performances, education, and events

• Authored and administered program evaluations to students and parents based on industry best practices in order to better understand client priorities and develop more effective future programs; structured incentives for completion, resulting in increased response rate• Implemented Teen Forum focus group to follow-up on survey written evaluation to continue evaluative and proactively respond to student opinions • Strategically generate content for parent education to engage them in studio culture and classroom processes, building stronger client relationships and communication• Evolve cohesive jazz dance curriculum and skills testing to match logical progression and ensure student success in the program and professional dance world• Improve student and staff retention through research, evaluation, effective communication, and administrative process improvements• Evolve curriculum development to continuously gather feedback, edit, and implement stronger programs and student success• Responsible for social media content creation and management focused on clearly representing the organization’s brand; vary content per each social media platform

• Co-created strategic plan for the 2018 - 2019 fundraising season• Planned and executed spring campaign, including building individual donor engagement plans, letter composition, and social media plan• Developed and led Giving Tuesday campaign and celebratory event• Responsible for major donor cultivation, including research and building team strategy• Expanded Ways to Give webpage to include new modes of giving including: tiered levels of giving, monthly giving, vehicle donations, AmazonSmile, bequests, memorials, airline miles, and third party fundraisers• Assisted in creation of Team Building Workshop, an earned income event series• Created and distributed marketing emails and newsletters via MailChimp; built social media strategy; managed Social Media Manager and interns while assisting in execution of strategy• Managed volunteers for administrative duties and during on-site events • Point of contact and day of show administrator during performance run with Steppenwolf Theater• Created standard operating procedures for all administrative tasks to improve processes

• Completed research and data analysis using Raiser’s Edge database to assist Membership Team in understanding current membership for future marketing campaigns• Collaborated with Development team to complete major donor prospect research• Responsible for writing and sending donor acknowledgement letters

• Created programming that successfully increased program capacity for new multi-million dollar building• Improved communication processes for teaching staff and management• Recruited professional teaching staff• Increased quality teacher retention

• Developed strategic initiatives to increase audience and social media presence; successfully increased audience by 300% and social following by 400% in a 12 month period • Cultivated donor relationships resulting in increased individual giving; ran successful e-campaign through direct solicitation from donors• Secured performing opportunities for company in competitive festivals by submitting written applications and leveraging professional connections• Produced four annual concerts while managing staff and volunteers • Planned and executed successful fundraising events, including dancer “meet and greet” performances, silent auctions, and merchandise sales, strategically connecting individual donors with the organization’s mission

• Implemented processes to efficiently open Lakeview Athletic Club location• Supported day-to-day operations for three locations • Collaborated with Database Administrator to resolve issues and increase databases accuracy• Managed and trained data entry team, increased productivity, and consistently met monthly billing deadlines