Director Of Quality
CurrentWork (remotely and onsite) with local community and faith-based organizations to increase equitable access to care by improving quality of patient care and creating a quality improvement culture in addition to incentivizing volume of encounters. Build member capacity to improve and increase access to quality care for uninsured adults in safety net clinics to demonstrate improvements in measurable clinical outcomes for participating clinics in a manner that tells a statewide story, and to support and engage with participating clinics to increase capacity for quality improvement work. Assess and accommodate the needs of the learner including regular in-person visits as needed to ensure competency at the clinic/program level. Implement a system for continuous quality improvement in support of members. Provide training and technical assistance to membership as TCCN implements new Quality Improvement/Quality Assurance (i.e., QI/QA) initiatives including the Roadmap to Health Equity. Develop curricula and ensure regular updates consistent with evolving best practices. Conduct online and in-person training and technical assistance to ensure standardized measurement of selected outcome variables. Assist membership with risk management, regulatory and compliance issues. Lead quality/outcomes improvement initiatives by identifying key performance metrics, providing training and technical assistance, and delivering education to members and public. Foster relationships with local and state community partners. Collaboration in developing the TCCN’s Standards of Care survey, Annual Outcomes Survey by providing leadership in tool development, administration, and results analysis and reporting.