Ginger Tripp Email & Phone Number

Swansea, Ma, Us

Cranston, Rhode Island, United States

Responsible for the documentation and streamlining of processes within the company's order to cash lifecycle. Accountable to drive the efficiency of the order to fulfillment process. Deliver operational reporting to drive continuous improvement; ensuring profitability is realized.

Cranston, Rhode Island, United States

Lead administrative role responsible for AR invoicing, daily bank deposits, sales & service quote follow up, key shipment track/trace and expediting. Responsible for company petty cash management and reporting. Trusted team member cross trained to execute weekly payroll. Responsible for tracking and reporting employee PTO. Plan and execute employee engagement events aimed at supporting a family, team-centric culture.Selected accomplishments:• ERP subject matter expert; viewed as point person for office process & system questions • Improved cash flow by improving invoicing completion from an average of 8 days to within 24hrs• Developed and implemented quote follow up process, increasing close rates on quotes by 10%

Fall River, Massachusetts

Provide administrative support to the Vice President of Sales, Manager of Sales and inside sales team. Maintain strong interpersonal skills with the ability to work with all levels of customers and employees. Expedite key customer requests to ensure timely resolution. Research and confirm travel arrangements and itineraries. Arrange sales meeting logistics and documentation. Draft memos and correspondences for customers. Track production requirements within the manufacturing setting across a large customer base. Obtain, troubleshoot, and maintain all office equipment. Procurement of office supplies. Ability to consume large workload capacity with a focus on quality. Selected accomplishments:• Point of contact for semi-annual ISO 9001 certification • Significantly improved order error process flow by streamlining processes for staff• Handle escalated customer service issues • First point of contact for expedited sales needs

Cumming, Georgia, United States

Oversaw the office administration for the Atlanta, GA and Winston-Salem, NC office locations including infrastructure and support staff. Served as the Executive Assistant to the Vice President of Operations. Assisted in the development, design, and drafting of HR documentation. Delivered new hire orientations. Served as a purchasing agent for operations related equipment. Submitted and approved all field expense requests. Planned and executed all domestic operations meetings and trainings.