Ginger Wareham Email & Phone Number

Centennial, Colorado

Centennial, Co

• Escalation manager for all serious billing issues• Licensed in 29 States in Health and Accident Insurance Sales • Call center sales during Annual Enrollment Period For Medicare recipients and responsible for the sale of Individual and Family plans under the Affordable Care Act during Open and Special enrollment• Helped customers with navigating the health insurance industry’s coverages, limits and regulations.• By obtaining their critical personal information, was able to understand their insurance needs both medically and financially, and offered appropriate solutions, resolved any problems and closed the sale.• Consistently in the top 20 in sales out of 200+ agents

Centennial , Co

• Recruited through cold calling, as well as incoming calls, online graduate and undergraduate students• Communicated to students the easily accessible, affordable, high-quality learning opportunities and degree programs available to them• Maintained the highest level of integrity and ethics in every interaction with students and coworkers• Guided students through enrollment, financial aid, registration and orientation processes

Greater Denver Area

• Inbound Call Center Sales and Service in Telecommunications Industry• Resolved and corrected customer problems related to products, billing, and service • Acquired in depth knowledge of telecommunications products including home phones, cell phones, DSL, DirecTV, LAN, WAN and Internet• Compiled and updated product and sales manuals, relevant contact numbers and forms, eliminating redundant activities by reps • Consistent top performer

Westminster, Co

• Conducted all hiring, and training on sales, policies and store procedures• Purchased all merchandise, create displays and attended bi-annual trade shows• Designed all advertising, customer newsletter, and sewing/quilting classes• Was told I had the best “Learn to Quilt” course in Denver • Supervised 8+ people and delegated jobs according to skill level

• Created and delivered technical training to Dealer Channel sales reps, technicians, and corporate sales reps on personal computers, printers, servers, networking products, storage devices, Local Area Networking, computer architectures, I/O structures, microprocessors• Streamlined all arrangements relating to training around country: room and catering arrangements, equipment shipping, testing• Escalation Manager for training issues from call center• Worked as a team member in creating and sharing training and marketing materials and training strategies• Participated in multiple National trade shows persuading new customer to try our products

Baltimore, Md / Washington, Dc Area

• Sold personal computers, servers, printers, storage devices, network hardware, software and other peripherals• Inside and outside sales; customer service and support• Customer training, demonstrations, trade shows• Created local marketing program and designed promotional flyers• Established US Government Division, Washington, DC• Designed regional office database, personally adding 2000 new customers over 6 year periodMember of the Millionaire Club

Bs, Psychology

Technical, Emergency Medical Services, A

After 9-11, I just felt that this was where I wanted to be. I was always the one to stop at accidents to help people so thought I should.

, Information Technology, Business Administration, And Marketing Courses

Additional courses in IT and Business in Masters Program to give additional job skills

Regents Diploma, College Prep

Activities and Societies: Baseball, Field Hockey, Basketball, Cheerleading, School Newspaper, High School Yearbook, Chorus Lettered in all.