Ginger Jackson Email & Phone Number

Irvine, CA, US

Irvine, CA, US

Design operations leader for the Digital Experience Design team (Rivian.com) and Interaction Experience Design (in-vehicle & mobile app)

Irvine, CA, US

Irvine, CA, US

Primary focus area: Mobile App design programs.Rivian is on a mission to keep the world adventurous forever. We believe there is a more responsible way to explore the world and are determined to make the transition to sustainable transportation an exciting one. We designed our emissions-free Electric Adventure Vehicles to challenge what’s possible. We hope.

San Francisco, California, US

• Led design operations, partnered with design team (Design Manager, Designers, Strategists and Researchers), and collaborated across cross-functional teams in an Agile environment to deliver best-in-class digital.
• Design program manager for global navigation and native mobile app redesign. Experience leading Authentication (bio, 2FA, voice) projects.
• Co-led mobile navigation redesign resulting in improved findability and reduced monthly call volume on navigation related issues.
• Partnered with Design Manager and Executive Leadership to scope and set program priorities and sequencing: resourcing, communication, timelines, processes, documentation.
• Developed and maintain key relationships with business area's stakeholders: Design, Research, Content, Engineering, Product Management, Product Marketing.
• Comfortable with and thrives in ambiguous environments, anticipates challenges, and leads teams to identify creative solutions to keep the work moving forward.

Los Angeles, California, US

• As Senior Manager of Strategic Marketing, I led marketing strategy and execution across North America for fax and voice products producing up to $360M in annual revenue, with both B2B and B2C brands. Earned increased.
• Generated 200% email performance by streamlining email creation, distribution, and measurement campaigns.
• 2x transactions, improved 83% click volume, and increased 71% impression volume by implementing content strategies.
• Optimized global brand and marketing campaigns across marketing including EU, AU/NZ, and Japan markets.
• Negotiated contracts and vendor management including: Oracle, Google, Adobe, & marketing agencies.

Youngstown, US

• Tech start-up and service-based company serving title and escrow companies by providing mobile notaries services. Built and led cross-functional team of 6 to develop web and mobile applications.
• Explored blockchain technology as a method to record title and escrow contracts.
• Grew service-based business more than 2X within 3 months by building rapport with clients to earn more of their business.
• Responsible for business and technical requirements, user testing, building personas, wireframes and mock ups.
• Developed business plan, marketing plan, product road map, & go-to-market strategy.
• Designed and produced all marketing material including website, pitch decks, and online investor portal.

Los Angeles, California, US

• As Senior Manager of Strategic Marketing, I led marketing strategy and execution across North America for fax and voice products producing up to $360M in annual revenue, with both B2B and B2C brands. Earned increased.
• Generated 200% email performance by streamlining email creation, distribution, and measurement campaigns.
• 2x transactions, improved 83% click volume, and increased 71% impression volume by implementing content strategies.
• Optimized global brand and marketing campaigns across marketing including EU, AU/NZ, and Japan markets.
• Negotiated contracts and vendor management including: Oracle, Google, Adobe, & marketing agencies.

As Director of Marketing, leading a team of 6, I was responsible for creating a complete online presence, Email, SEO, SEM, Social Media, and development of custom software.

As Marketing Project Manager, I was responsible for a cross-functional team of 10, including Creative, Engineering, Customer Service, & Sales to ensure on-time delivery of solutions.

As Director of Marketing, I was responsible for developing and executing an effective marketing plan, which resulted in the company reaching its initial revenue goal within 90 days of implementation.

As National Client Executive, leading a team of 5, I was responsible for managing 60-100 appointments daily for 600+ clients and 5,000+ independent contractors nationwide. Increased productivity 50% by modifying major elements of the company’s proprietary software.