Ginger Hanson Email & Phone Number

Winchester, Ma, Us

London, Ontario, Ca

Boston, Ma, Us

Program Management Office:* Built and managed a team serving Professional Services* Drafted new, and improved existing program management office policies and processesCollaboration Tools:* Rollout of Salesforce, TaskRay, and ConfluenceProfessional Services Leader:* Organized and executed monthly and quarterly team meetingsTeam Builder:* Created interactive and enlightening professional development events and opportunitiesBusiness Operations:* Collaborated with other department leaders to define, prioritize, and develop projects* Created a strategy for the successful completion of projects* Evaluated projects to ensure they are meeting company standards, adhere to budgets, and meet deadlinesProject Management:* Planned work, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables* Documented projects’ creation, development, execution, scope, budget, and justificationReporting:* Analyzed financial data, including project budgets, risks, and resource allocation* Provided financial reports and budget outlines to executivesDirector, Support* Motivating People Manager: Improved morale and productivity

Boston, Ma, Us

Lexington, Ma, Us

• Excellence in delivery: Technical deployment, onboarding, risk mitigation and on-time/on-budget delivery within scope.• Act as the focal point for FirstFuel’s client implementations, providing day-to-day point of contact and coordination from supporting pre-sales effort through kick-off, data validation and user acceptance testing, through launch• Deliver and execute on project management best practices combining both Agile and Waterfall methodologies as clients require• Ensure smooth handoffs between client and internal teams for requirements, issue tracking and resolution, and the successful customer support after go-live.• Implement and influence process improvement within the services organization around implementation practices currently performed at FirstFuel• Effectively track and report on implementation timeline, scope, budget, etc., to both internal and external stakeholders• Build a deep understanding of each client’s business and technical objectives, deployment challenges and needs throughout the lifecycle of the engagement, and actively collaborate to solve these needs with our solutions.

Lexington, Ma, Us

• Oversee deployment of new SaaS deployments for our utility customers. Deployment includes solution definition, data and SSO integration, web site configuration and User Acceptance Testing (UAT).• Work with the customer to map data fields from their systems to our data spec for batch process of data• Write Technical Engagement Document (TED) to specify all aspects of deployment including data mapping, configuration, integration and new features specification• Perform feature gap analysis between our existing shipping product and customer requirements• Understand and document additional security needs• Work with internal Product Management, Building Engineering and Modeling teams to find and fill feature gaps• Document and manage change requests both internally and externally• Identify project risks and mitigation plans

Boulder, Co, Us

Formerly FirstFuel, acquired by Uplight. In July 2019, Simple Energy merged with Tendril to form Uplight, the new leader in delivering a modern customer energy experience, in order to accelerate the clean energy ecosystem.• Program management: Successfully spearheaded implementation of large-scale program encompassing five operating companies and eight jurisdictions, standardizing process and initiatives under one parent company.• Excellence in delivery: Oversee the technical deployment, onboarding, risk mitigation and on-time/on-budget delivery within scope.• Act as the focal point for FirstFuel’s client implementations, providing day-to-day point of contact and coordination from supporting pre-sales effort through kick-off, data validation and user acceptance testing, through launch• Deliver and execute on project management best practices combining both Agile and Waterfall methodologies as clients require• Ensure smooth handoffs between client and internal teams for requirements, issue tracking and resolution, and the successful customer support after go-live.• Implement and influence process improvement within the services organization around implementation practices currently performed at FirstFuel• Effectively track and report on implementation timeline, scope, budget, etc., to both internal and external stakeholders• Build a deep understanding of each client’s business and technical objectives, deployment challenges and needs throughout the lifecycle of the engagement, and actively collaborate to solve these needs with our solutions.

Wilmington, Ma, Us

Led customer and partner integrations in the TraceLink Life Sciences Cloud. Highly visible role in the organization requiring a combination of project management, technical and interpersonal skills:• Provided project leadership for customer and partner integrations.• Implemented and managed a project governance framework for customer or partner engagements.• Developed, managed and reported on project status, schedule and risks.• Provided clear and effective internal and customer-facing communication and escalation paths and processes.• Executed cross-functional, cross-product awareness and coordination of the customer’s service experience, priorities, and needs.• Adhered to all relevant regulatory and procedural requirements and guidance in the conduct of projects in an information-enabled environment.• Contributed to the development of TraceLink best practices.

Boston, Ma, Us

• Worked closely with the Data Management group, Implementation and Operations team, Enterprise Systems Architect, Clinical Informatics group, and Client Services. • Consulted with consumers and stakeholders of the CDR to identify the strategic and tactical activities necessitated to implement client and/or internal driven requirements and objectives.• Collaborated with the Data Management Technical Manager to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments in support of new client implementations, existing client enhancements, and monthly production releases.

Grafton, Auckland, Nz

• Delivered Query and Retrieve functionality to the Mass HIway Health Information Exchange on time and within budget.• Client's executive sponsor and ensuring a superior professional relationship and value enhancing utilization of Orion Health's products & services.• Led activities of assigned projects teams including those responsible for software implementation, configuration, process re-engineering, and issue resolution. • Matrix managing several teams delivering quality solutions to state and other large Health Information Exchanges.• Responsible for achieving revenue & profitability targets for project.

Burlington, Massachusetts, Us

Product Operations: Responsible for the product maintenance for multiple product lines on multiple platforms. Responsibilities include:* Applying fixes provided by development to create packages for a patch; * Monitor and troubleshoot daily automated build and test for the service pack releases;* Automate build and package procedures to improve the accuracy and time for patches;* Looking at all product lines to apply best practices across patch processes;* Deliver patches and service packs to production and Electronic Software Distribution; * Act as contact for development and tech support engineers to provide proper patch requirements and status updates.* Contribute to other team projects to make improvements to development infrastructure.

Co-President managing over 50 board members; serving over 300 local families; Technology Chair spearheading first online content delivery and advertising; Newsletter Chair; Playgroup Chair; Fundraising Chair raising 50% of the annual budget.

Full-time faculty member responsible for teaching Trigonometry & Function Theory, Senior Calculus, and Introduction to C++ Programming.

Bachelor Of Science - Bs, Management Science

Master Of Business Administration - Mba

Hs, Science & Technology Magnet School

M.Ed., Secondary Education, Mathematics

Master Of Business Administration - Mba