Ginger Klein Email & Phone Number

• Processing of accounts payable and accounts receivable
• Visit off site buildings to inventory equipment, vehicles, computers and other office equipment
• Processing of internal billing, capital/fixed assets
• Processing of purchasing card statements and invoices
• Running of daily reports, matching reports with processed invoices, scan report, convert to PDF’s, save reports in SharePoint
• Maintain department SharePoint site

United States

• Supported, compiled and reported key information
• Evaluated, interpreted and analyzed data and business process and analyzed/monitored new, routine and ad hoc reports
• Worked in Excel with pivot tables, v-lookups and macros
• Created, enhanced and maintained budget or financial planning models, surveys and benchmarks
• Responsible for data integrity among various internal groups and/or between internal and external sources
• Created process flows in Visio

Maryland Height

• Supported more than 100 Sales Agents, confirmed prospects Medicare status, or confirmed doctors’ contracts, resulting in helping them achieve their sales goals
• Submitted and tracked weekly expenses for one Director and nine Managers through Concur
• Followed CMS regulations for the processing/handling of daily incoming applications
• Facilitated weekly WebEx training Webinars for Agents
• Proofed and approved ads for sales meetings and marketing
• Supported one Director, nine Managers, and more than 100 external Sales Agents

Greater St. Louis Area

• Through research, discovered an overpayment to a contracted agency, submitted to finance, resulting in recovery of $500,000
• Collected, analyzed and documented Broker sales for multiple reporting projects at the same time. Developed reports and coordinated Broker payments
• Produced monthly membership reports for management, to be used in Manager’s monthly presentation to senior staff and to be placed on company intranet
• Skilled in working with highly confidential information
• Worked closely and effectively with all levels of management to satisfy project/productivity requirements
• Provided feedback to subsidiaries on larger campaigns and initiatives, including Requests for Proposals (RFPs) for companies such as Boeing and AT&T

• Researched referral and claim issues for staff of 23 Customer Service Representatives
• Acquired transfers or other updates to be added to authorizations through Case Management and sent adjustments to Claims department for payment
• Made calls to providers to inquire about referrals, initial determinations, appointments, treatment and claims.
• Answered incoming calls and handling appropriately
• Prepared and distributed materials as requested

Researched referral and claim issues for staff of 23 Customer Service RepresentativesAcquired transfers or other updates to be added to authorizations through Case Management and sent adjustments to claims department for payment.Made calls to providers to inquire about referrals, initial determinations, appointments, treatment & claims.Answered incoming.