Ginger Mobley
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Ginger Mobley Email & Phone Number

Team Lead | Store Operations | Client Relations and Customer Support Expert at The UPS Store at The UPS Store
Location: Lawrenceville, Georgia, United States 8 work roles 1 school
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Current company
Role
Team Lead | Store Operations | Client Relations and Customer Support Expert at The UPS Store
Location
Lawrenceville, Georgia, United States
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Who is Ginger Mobley? Overview

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Ginger Mobley is listed as Team Lead | Store Operations | Client Relations and Customer Support Expert at The UPS Store at The UPS Store, a with 11402 employees, based in Lawrenceville, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Ginger Mobley.

Ginger Mobley previously worked as Client Relations Specialist | Expert in Customer Support and Problem Solving at The UPS Store at The Ups Store and Sales & Event Intern at Grand Palais Banquet Hall. Ginger Mobley holds Marketing from Georgia Gwinnett College.

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The UPS Store

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Profile bio

About Ginger Mobley

I am a dedicated and versatile professional with a strong background in customer service, fraud analysis, and administrative support. Currently, I excel as a Customer Service & Sales Associate at The UPS Store, where I combine my expertise in client communication, sales, and graphic design to deliver exceptional service and maintain operational efficiency. My role allows me to leverage my skills in managing customer inquiries, creating custom graphics, and leading store operations to enhance customer satisfaction and drive business success.Previously, as a Fraud Analyst at Bank of America, I honed my analytical and problem-solving skills by identifying and addressing fraudulent activities, educating clients on fraud prevention, and collaborating with various departments to strengthen fraud prevention strategies. My experience has equipped me with a keen eye for detail, effective communication abilities, and a commitment to ensuring client security and satisfaction.With a background that includes roles in sales, event coordination, and administrative support, I bring a diverse skill set and a proactive approach to every challenge. My passion for providing excellent customer service, combined with my ability to adapt and thrive in dynamic environments, makes me a valuable asset to any team.I am eager to continue growing in a role that allows me to utilize my skills in communication, problem-solving, and client management while contributing to the success of a forward-thinking organization.

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The UPS Store
The Ups Store
Team Lead | Store Operations | Client Relations and Customer Support Expert at The UPS Store
Lawrenceville, GA, US
Website
Employees
11402
AeroLeads page
8 roles

Ginger Mobley work experience

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Team Lead | Store Operations | Client Relations And Customer Support Expert At The Ups Store

Lawrenceville, Ga, Us

Client Relations Specialist | Expert In Customer Support And Problem Solving At The Ups Store

Lawrenceville, Georgia, United States

As a multifaceted team member at The UPS Store, I ensure smooth daily operations by opening the store, balancing registers, and managing system functionality. I provide a wide range of services, including shipping, receiving returns, and notary duties, while delivering personalized customer care that enhances loyalty and satisfaction.Key responsibilities include:Handling customer inquiries and offering tailored solutions to meet their needs.Designing custom graphics for clients, such as flyers, business cards, and packaging.Managing mail for mailbox holders and troubleshooting any issues that arise.Training new employees and overseeing store efficiency to maintain high service standards.Through my role, I leverage my skills in customer communication, problem-solving, and design to contribute to a positive and engaging store environment.

Sales & Event Intern

Lawrenceville, Georgia, United States

Coordinated Event Logistics: Managed administrative tasks related to event bookings, including contract coordination and maintaining a detailed client database, ensuring smooth and efficient event execution.Supported Promotional Activities: Assisted in the creation and distribution of promotional materials, such as name badges, brochures, and agendas, enhancing the visibility and organization of events.Facilitated Client Communication: Acted as a liaison between clients and venue reservation personnel, effectively handling inquiries and facilitating lead generation to support successful event planning.Executed Event Planning: Contributed to logistical functions for internal meetings and events, ensuring timely and budget-conscious execution while adhering to organizational standards.Enhanced Organizational Efficiency: Demonstrated strong organizational skills by managing multiple tasks and coordinating various aspects of event planning, contributing to the overall success of events.

Jul 2023 - Dec 2023

Fraud Analyst

Kennesaw, Georgia, United States

Monitored and Analyzed Transactions: Vigilantly reviewed and investigated suspicious activities across various accounts, leveraging analytical tools and techniques to detect and prevent fraudulent transactions.Enhanced Client Security: Identified and addressed potential security threats, leading to a 30% increase in customer satisfaction by ensuring timely resolution of fraudulent activities and protecting client assets.Educated and Informed Clients: Provided expert guidance on fraud prevention and compliance with evolving regulatory requirements, empowering clients with the knowledge to safeguard their financial information.Collaborated with Internal Teams: Worked closely with other departments to streamline fraud detection processes and improve response strategies, contributing to a more efficient and effective fraud prevention framework.Applied Analytical Skills: Utilized data analysis to uncover patterns and trends in fraudulent behavior, developing actionable insights that enhanced overall fraud detection capabilities.

Jun 2021 - Jun 2023

Floor Sales Consultant

Alpharetta, Georgia, United States

Enhanced Sales Performance: Assisted customers in selecting vehicles that matched their needs, contributing to a 10% increase in sales through effective customer engagement and product knowledge.Utilized CRM Tools: Managed client interactions and processed transactions using Salesforce CRM, improving client acquisition and retention strategies.Facilitated Smooth Transactions: Negotiated deals, educated customers on vehicle features, and ensured a seamless buying experience from start to finish.

Mar 2021 - Jun 2021

Salon Manager

Deluxe Beauty Spa & Co.

Charlotte, North Carolina, United States

Oversaw Daily Operations: Managed salon operations, including register supervision, inventory organization, and staff delegation, leading to a 25% growth in staff through successful promotions.Organized Promotions and Events: Coordinated and executed promotional activities and events, enhancing salon visibility and client engagement.Coordinated Logistics: Arranged meetings, conferences, and travel accommodations, ensuring smooth operational efficiency.

Aug 2020 - Mar 2021

Personal Assistant

Greater Atlanta Area

Managed Client Coordination: Handled bookings, inventory, and client relations for a renowned hair stylist, ensuring a high level of service and client satisfaction.Oversaw Social Media and Marketing: Created and managed social media content, ads, and promotional materials, contributing to increased brand awareness and client acquisition.Supported Production Activities: Assisted in photo shoots and video productions, including model selection and set production, enhancing overall studio operations.

Mar 2019 - Feb 2020

Lead Registration Coordinator

Greater Atlanta Area

Delivered Exceptional Customer Service: Provided compassionate support to patients and families, ensuring a positive experience in a healthcare setting.Managed Patient Information: Handled administrative tasks such as scheduling appointments, maintaining records, and facilitating communication between medical staff and families.Supported Billing and Insurance Inquiries: Assisted with billing inquiries and insurance-related questions, contributing to efficient patient service and support.

Aug 2012 - Mar 2019
Team & coworkers

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1 education record

Ginger Mobley education

FAQ

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What company does Ginger Mobley work for?

Ginger Mobley works for The UPS Store.

What is Ginger Mobley's role at The UPS Store?

Ginger Mobley is listed as Team Lead | Store Operations | Client Relations and Customer Support Expert at The UPS Store at The UPS Store.

Where is Ginger Mobley based?

Ginger Mobley is based in Lawrenceville, Georgia, United States while working with The UPS Store.

What companies has Ginger Mobley worked for?

Ginger Mobley has worked for The Ups Store, Grand Palais Banquet Hall, Bank Of America, Carmax, and Deluxe Beauty Spa & Co..

Who are Ginger Mobley's colleagues at The UPS Store?

Ginger Mobley's colleagues at The UPS Store include Dusty Karkaria, Tiffany Hoch, Alissa Blais, Nicholas Lauletta, and Tom O'Leary.

How can I contact Ginger Mobley?

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What schools did Ginger Mobley attend?

Ginger Mobley holds Marketing from Georgia Gwinnett College.

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