Ginger Phillips Email & Phone Number

Philadelphia, Pa, Us

Malvern, Pennsylvania, United States

Directed all aspects of new product development from conception to delivery for an SSO product in the YPrime portfolio suite as well as feature enhancements for an Inventory product. ● Defined and prioritized detailed feature specifications based on business requirements and the “why”. These features not only enhanced the overall product portal but saved the company thousands of dollars. ● Managed end to end product backlog ensuring clear communication and understanding among relevant teams ● Collaborated closely with internal clients and subject matter experts to identify dependencies and mitigate roadblocks ensuring timely release of features ● Updated and managed the product roadmap to set stakeholder expectations and communicate the delivery of new features ● Served as a product ambassador internally and externally sharing knowledge and answering questions to promote understanding and adoption ● Orchestrated team ceremonies including backlog refinement, sprint review, sprint planning, and other meetings fostering collaboration and alignment ● Coordinated end to end user acceptance testing (UAT) to validate feature implementation and guarantee alignment with user needs. ● Worked closely with development teams, providing clarifications, resolving questions, and ensuring high-quality delivery of product increments ● Continuously monitored product performance, analyzed metrics, and generated insights to drive data-informed product enhancements and optimizations ● Collaborated with Architecture/Tech Leads/UX/UI designers to refine features and user stories (PBIs) and design solutions that deliver value to the customer ● Provided timely feedback to the team around development of features through reviews and demos, fostering a culture of continuous improvement ● Wrote Gherkin feature files ahead of the development to more closely align the requirements to testing.

King Of Prussia, Pennsylvania, United States

Define, prioritize, and evaluate the work generated by the scrum team in order to ensure successful delivery of valuable features and functionality of the product. Product leader that takes on several roles, including business strategist, product designer, market analyst, customer liaison, and project manager, but ultimately responsible for maximizing the value of the product.• Work closely with the Product Manager to define product vision, roadmap and growth opportunities • Author the vision statement document• Assess value, develop use cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product strategy • Provide vision and direction to the Agile development team(s) and stakeholders throughout the project by creating necessary requirements and user stories • Define and build out the Epics per the requirements• Effectively negotiated sprint goals with the team and trimmed the MVP bloat to meet tight schedule to Production• Facilitate story mapping sessions with stakeholders and developers included to ensure a shared understanding of requirements• Build, plan and prioritize feature backlog • Ensure that the team(s) always have an adequate number of prepared tasks to work on • Define the MVP for features and set expectation for delivery of new functionalities • Set sprint goals with the Scrum Master and the Development Manager • Generate acceptance criteria • Analyze preferences and requests of end users • Play an active role in mitigating impediments impacting successful team completion of release/sprint goals• Follow progress of work during sprints • Keep abreast with Agile/Scrum best practices and new trends• Keep the Functional Spec Documents of the product up to date with the latest developments.• Collaborated with teams to discover and deliver the best solution to the market presented by the product team lead and the business.

Malvern, Pa

Critical role on a DevOps driven team where I performed duties of Business System Analyst, Product Test Engineer, Project Manager and Scrum Master. • Test Engineer for three development groups, responsible for managing requirements and testing from feature definition to production release• Meet and collaborate with stakeholders to determine and gather functional requirements for the development team• Lead BA/QA in a $3M, year-long project to improve the Search experience on the company wide Intranet used daily by all employees. • Utilize GIT, Bamboo and WebStorm to ensure that the master build pipeline contains continuous testing in automation in the pipeline• Ensure quality of continuously-delivered product by executing and maintaining automated “gold copy” Selenium Tests• Lead the release of elevations every few days, as well as, on demand• Write feature files in Cucumber Gherkin Given/When/Then format as a primary source of business requirements, ensuring well-formed test scenarios to provide traceability to the requirements• Ensure that real-time automated tests are being written in parallel to the development effort.• Drive adoption of our features through socialization efforts such as digital signage, marketing campaigns, pilot releases, demo’s, “lunch and learn” sessions, and roadshows.• Author test scenarios that incorporate component, integration and end-to-end testing that model the user journeys• Collaborate with the Product Owners and developers to ensure clearly defined development requirements and user stories are written to INVEST criteria• Facilitate example mapping sessions with the Product Owner and Tech Lead to get a shared understanding of requirements.• Act as Scrum Master for three development teams, running daily stand-ups and identifying road blocks• Ensure that User Acceptance Testing is performed by non-technical business clients in a pre-production region

Oaks, Pa

Lead QA for one of the agile development teams specializing in ClientPortfolio Management in the Advisor Markets.* Testing technologies: SOAP, Ready API, SQL, Selenium and data driven testing.* Wrote ORACLE (RDBMS) SQL queries to validate test results and to mine test data for existing test scenarios.* Verification of Java and Angular applications for UI / UX related specifications.* Prepare the test strategy at the start of each Iteration, explaining all the testing plans and environment for the assigned features to the Business Owners and Regression Team* QA estimates for the features during each Iteration planning of the team* Derive test requirements from the User Stories, workflows and specifications* Work closely with Development team to understand the application data architecture and data model relations.* Validation of business requirements as well as Regression at the end of the Iteration.* Write & manage test scenarios and create a frame work that would automate the test case creation in project management tool, Rally.* Diagnose issues and partner with developers to resolve defects and revalidate the fixes.* Provide demos to stakeholders for completed functionality during sprint cycles.

Malvern And Downingtown, Pa

Zonoff Short term contract (favor for a friend) in which I was responsible for regressing a Smart Home Automation device on a Consumer Smart Home / IoT Platform in preparation for sell.Software Testing in a pure Agile environment included:- Cloud Services Development- Linux-based Gateway- UIs: Javascript Web, iOS, and AndroidComcastIntegral part of a very high profile acquisition (Time Warner Cable) in which I lead a team onsite, offshore and in Atlanta, as well as my own test efforts. ⁃ Led a daily scrum between Atlanta team, Comcast and vendors. ⁃ Ensure that proper equipment is procured from vendor as well as internal Comcast for all testers both onsite and offsite. ⁃ Participate in daily bug scrub with vendors and then another one for Comcast layer of software. ⁃ Organized the teams during an ALM upgrade/migration to a SaaS cloud that resulted in a week outage while maintaining our productivity ⁃ Ensure communication with Program Management by making them aware of potentially blocking issues and risks. ⁃ Organized the test suite of over 2000 test cases in ALM for the Atlanta, onsite and offshore teams. ⁃ Involved in planning the timeline for the entire QA effort from integration testing to deployment for trials for the acquisition. ⁃ Perform all QA tasks for a new Cisco DTA device on an Arris Headend to be deployed to a trial market. ⁃ Investigated all observation and issues reported by Atlanta and offshore teams. ⁃ Each team was 100% test complete ahead of schedule due to my effective leadership, communication, and organization skills.

West Chester, Pa

- Introduced QA in the SDLC whereas before there was none.- Perform all QA tasks for the IT Department which includes functional, integration, system performance, and regression. - Work on multiple projects at the same time.⁃ Wrote over 1500 test cases in a year ensuring each test can be performed by any personnel in the corp by following the steps written.⁃ Tested new development in multiple web browsers and mobile app environments. - Wrote complex SQL queries for back end testing.⁃ QA’ed all products for accessibility for the visually and hearing impaired. ⁃ Tracked all defects to completion including a weekly triage with Business Analyst. ⁃ Participated in weekly Sprint planning meeting as well as each Sprint burndown and each Sprint Review.

Center City Philadelphia

⁃ Introduced the IT Development team to the Agile Methodology and led the initial Sprints. ⁃ Created each User Story in TFS per the user requirements. Led each Sprint planning meeting as well as each Sprint burndown. ⁃ Wrote basic SQL table queries in SQL Server Management Studio.⁃ Wrote test cases per user stories in Microsoft Visual Studio's Test Manager. ⁃ Became proficient on TFS (Team Foundation Server) and MS Dynamic's Great Plains in a very short timeframe. ⁃ Verified each test case through a VPN into an offsite server in Arizona. Interfaced with the Arizona team to ensure a smooth transition of the project to Philadelphia.

Fort Washington, Pa

• Developed automated test cases using PERL for the TiVO product on a LINUX Platform.• Tested software developed in both Agile SCRUM and Waterfall environments in a complex video server environment to deliver video on demand to cable companies. Execute manual test cases on both Motorola and Scientific Atlanta set top boxes. Tested both client and server side software. • Participated in planning, daily SCRUMS to update team on tasks and burn downs after the Sprint cycles ended. Tracked all User Stories in Rally.• Prepared internal product for Motorola Acadia Certification by ensuring complete integration with the backend. • Documented all issues in the Jira tracking system and worked closely with developers to resolve software bugs.• Authored all Test Plans and Test Reports per TL9000 quality management requirements.• Attended a week long training course on the Axiom On Demand system. Currently working on a RHCSA certification in LINUX.

Short term contract working on a small project testing a web application UI written in .NET.

Voluntarily took time out to start a family

Simi Valley, Ca

Successfully managed team of 5 employees responsible for the verification of end user applications on a VoIP access platform for Enterprise customers. Tested software in both Waterfall and Agile Development environments.Excellent knowledge of Mercury Tools including WinRunner and Quality Center.Developed Test Plans and Automated Test Cases for Layer 3 call processing of SS7 variants in multiple environments.Recruited, trained, and monitored a work team that achieved all set goals and objectives. Initiated, developed, and created the role and scope of responsibility for the team. Designed and facilitated a customized training program to incorporate test processes which comply with corporate standards and expectations. Ensured that our team remained ISO compliant.

Maidenhead, England

Interfaced with designers during feature design, attended document reviews, wrote and executed test plans and test cases, and generated/tested problem reports for the European platform for central office telephone switches. Developed flexibility and became immediately productive in a new and different culture. Wrote requirements documentation from specifications and tracked the feature to completion.

Richardson, Tx

Developed test plans and automated test cases for call processing and protocol analyzation (ANSI, Q767, Columbian and Brazilian SS7 variants) on a wireless central office switch (DMS-MTX) using a C++ prototyped language. Performed the final test of the automation platform releases for the lab sites within the company before shipment to the customer. Delivered high quality product to the market ahead of schedule and received an award of merit

Richardson, Tx

Developed test plans and test cases for feature and regression verification of a central office telephone switch (DMS-250) in order to meet product specifications. Improved quality, reduced manpower requirements, and shortened product regression test cycle by programming automated regression test suites for Carrier Networks.

Greenville, Tx

Designed, developed, and tested GUI applications for the operator interface of a large data collection/reduction system for allied reconnaissance aircraft. Conducted presentations and training programs for the West German Air force.