• Mortgage Lending subject matter expert (SME) and Empower Configuration Analyst • Emphasis on Digital initiatives including continued expansion of Blend integration with Empower to achieve a complete digital mortgage experience for customers.

• Serving as Mortgage Tech Lead and Empower Configuration Engineer on an Agile Squad within the Digital IT organization.• Primary focus is expanding Blend Digital Lending Platform integration with Empower and DocuTech to achieve a more streamlined digital mortgage experience for customers.

Served as a Mortgage Lending subject matter expert (SME) and Empower Configuration Analyst as part of an Agile Squad within the Digital IT organization.Primary focus was expanding Blend Digital Lending Platform integration with Empower LOS.

Key Contributions:• Principal IT Business Analyst and Configuration Lead for the redesigned Uniform Residential Loan Application (URLA) conversion project.• Configuration Analyst for Black Knight/Empower LOS with primary responsibility for setup of Expressions, Functions, Fees, Data Defaults, Data Validations, Regulatory Settings for QM/ATR/HPML, Resources, Activators/Locks, Zip Code Maintenance, and Integrations such as Credit, AUS, Mortgage Insurance, Ernst, MERS, ComplianceEase… Show more Key Contributions:• Principal IT Business Analyst and Configuration Lead for the redesigned Uniform Residential Loan Application (URLA) conversion project.• Configuration Analyst for Black Knight/Empower LOS with primary responsibility for setup of Expressions, Functions, Fees, Data Defaults, Data Validations, Regulatory Settings for QM/ATR/HPML, Resources, Activators/Locks, Zip Code Maintenance, and Integrations such as Credit, AUS, Mortgage Insurance, Ernst, MERS, ComplianceEase, etc. Additional knowledge of Products/Pricing configuration, Orchestration Engine, Mapping Tree, Web Builder tools, and integration with Roostify Digital Lending Platform.• Configuration Analyst for Fiserv/UniFi LOS with significant focus on Fees, HMDA, UCD, ULDD, QM/ATR/HPML, and integrations with Credit and AUS systems. Summary of Duties:• Served as Information Technology liaison partnering with business teams to analyze requirements for system enhancements and regulatory upgrades, offering consultation throughout project life cycles.• Contributed to the planning, testing, and implementation of system enhancements and conversions based on a strong knowledge of mortgage business systems and mortgage industry requirements. Show less

Key Contributions:• Primary IT Business Analyst for the initial phases of conversion from Fiserv's UniFi LOS and Tavant's HomeConnect POS to Black Knight's Empower and Lending Space LOS platform• Lead Business Systems Analyst for updating UniFi LOS and HomeConnect POS mortgage fee functionality to ensure compliance with 2015 CFPB TILA/RESPA (TRID) regulatory changes • Lead Business Systems Analyst for Implementation and ongoing maintenance of Ernst XML integrations for Home Connect… Show more Key Contributions:• Primary IT Business Analyst for the initial phases of conversion from Fiserv's UniFi LOS and Tavant's HomeConnect POS to Black Knight's Empower and Lending Space LOS platform• Lead Business Systems Analyst for updating UniFi LOS and HomeConnect POS mortgage fee functionality to ensure compliance with 2015 CFPB TILA/RESPA (TRID) regulatory changes • Lead Business Systems Analyst for Implementation and ongoing maintenance of Ernst XML integrations for Home Connect POS and UniFi LOS• Member of the implementation team for Tavant’s HomeConnect POS system serving as the Lead Business Systems Analyst for POS integrations with Desktop Underwriter, Loan Prospector, Credit Vendors, and UniFi LOSSummary of Duties:• Served as an IT liaison working in partnership with business teams to analyze complex business and user requirements.• Played a key role in the planning, testing, and implementation of system enhancements and conversions based on a strong knowledge of mortgage business systems and industry requirements, as well as internal business processes, products, and revenue streams.• Reviewed operational procedures and recommended changes for improvement, with an emphasis on automation and efficiency.• Provided input into the creation of detailed project plans, work assignments, target dates, and other aspects of assigned projects.• Provided guidance and context in prioritizing and determining complexity of problems and requests.• Ensured system enhancements followed the appropriate IT and regulatory guidelines, meeting or exceeding user requirements, and being completed in a timely fashion on budget.• Served as lead BA for complex projects and performed project management duties for small and medium scale projects.• Partnered with technical areas in the research and resolution of system and process issues.• Identified, researched, and analyzed complex production problems, developed solutions, and coordinated resolutions. Show less

Key Contributions:• Documented business and functional design requirements for replacement of Wells Fargo’s Commercial Real Estate Borrowing Base Reporting (BBR) SystemSummary of Duties:• Lead requirements gathering sessions, documented business and functional requirements, and served as subject matter expert (SME) in the area of commercial real estate business operations.• Worked closely with technology partners by planning, conducting, and directing the analysis of the… Show more Key Contributions:• Documented business and functional design requirements for replacement of Wells Fargo’s Commercial Real Estate Borrowing Base Reporting (BBR) SystemSummary of Duties:• Lead requirements gathering sessions, documented business and functional requirements, and served as subject matter expert (SME) in the area of commercial real estate business operations.• Worked closely with technology partners by planning, conducting, and directing the analysis of the business requirements to ensure successful development and implementation. • Provided assistance in identifying, evaluating, and designing systems procedures and processes that were cost effective, efficient, and fully complied with regulatory guidelines. Show less

Key Contributions:• Member of the IT project team responsible for implementation of IBM’s Impact LOS and LPS systems• Lead Business Analyst for implementation and ongoing maintenance of Ernst XML integration with Wachovia’s mortgage lending platformsSummary of Duties:• Facilitated requirement gathering sessions, defined business requirements, and served as subject matter expert (SME) in the area of mortgage business operations.• Analyzed project impacts, using knowledge… Show more Key Contributions:• Member of the IT project team responsible for implementation of IBM’s Impact LOS and LPS systems• Lead Business Analyst for implementation and ongoing maintenance of Ernst XML integration with Wachovia’s mortgage lending platformsSummary of Duties:• Facilitated requirement gathering sessions, defined business requirements, and served as subject matter expert (SME) in the area of mortgage business operations.• Analyzed project impacts, using knowledge and experience of mortgage sales and fulfillment processes. • Served as technical consultant within business groups to redesign processes for greater efficiencies and ensure successful project implementation. • Developed and executed detailed test scripts for multiple test cycles including System Integration Testing, User Acceptance Testing, and Production Validation. • Served as escalation point for troubleshooting complex application related issues. Show less

Key Contributions:• Member of the IT project team responsible for implementation of Fiserv’s UniFi LOS platform• Member of the IT team responsible for merger related conversion activities and system decommissions as a result of Wachovia’s acquisition of SouthTrust.Summary of positions held with progressive advancements:• Mortgage Systems Administrator and Help Desk Manager • Mortgage Loan Originator and Loan Processor • Mortgage IT Help Desk Team Leader and Assistant… Show more Key Contributions:• Member of the IT project team responsible for implementation of Fiserv’s UniFi LOS platform• Member of the IT team responsible for merger related conversion activities and system decommissions as a result of Wachovia’s acquisition of SouthTrust.Summary of positions held with progressive advancements:• Mortgage Systems Administrator and Help Desk Manager • Mortgage Loan Originator and Loan Processor • Mortgage IT Help Desk Team Leader and Assistant System Administrator • Mortgage loan post closing - follow up auditor• Mortgage loan servicing - forced coverage and optional insurance coordinator• Mortgage loan servicing - customer inquiry research specialist• Mortgage loan servicing - record retention clerk• Bank Teller Show less