Ginnica Devara Email & Phone Number

• Initiated and cultivated high-quality leads for solar panel installations, converting prospects into committed customers.• Conducted detailed needs assessments, delivered pitches, and led clients through the sales process to ensure successful closures.• Managed the sales pipeline using CRM tools to manage leads, track sales activities, and generate reports for management.• Collaborated with operations team to process loans and ensure compliance with requirements.• Provided valuable performance insights to improve sales strategies and drive revenue growth.

• Managed customer communications through manual and automated calls, ensuring accurate documentation.• Communicated effectively with customers via inbound and outbound calls.• Documented calls and intakes in computerized record keeping system.• Verified and updated demographic information in computerized records.

Philippines

• Processed new SME accounts and renewals, fostering strong business relationships with clients and partner stores.• Coordinated with cross-functional units of East West Banking Corporation to ensure smooth operations.• Provided timely feedback and assistance to clients, resulting in efficient application and renewal processes.• Maintained and updated necessary reports to track account status and facilitate decision-making.

Philippines

• Solicited accounts under Top Tier and Non – Top Developers to increase market penetration and revenue streams.• Handled and processed accounts from Admin Based Developers to ensure smooth transactions and client satisfaction.• Accredited new active developers and brokers to expand the company's network and reach.• Cross-sold other products such as Auto Loan and Credit Cards to maximize customer value and retention.

Ortigas

• Solicited accounts under Top Tier, Broker, Branch, and Walk In referrals to expand client base.• Handled and processed accounts from Admin Based Developers to ensure client satisfaction.• Accredited new active developers and brokers to enhance company's network and reach.

Bgc, Taguig

• Managed accounts under Top Tier and Non-Top Developers, ensuring accurate financial analysis and processing• Accredited new active developers and brokers, expanding company's network and credibility• Handled accounts from Admin Based Developers, maintaining strong relationships and efficient transactions

Makati

• Solicited accounts under Top Tier and Non – Top Developers to increase client base.• Handled and processed accounts from Admin Based Developers for efficient management.• Accredited new active developers and brokers to expand business network.• Cross-sold other products such as Auto Loan and Credit Cards to increase revenue streams.

Naia Terminal 3

As a Customer Service Representative at Philippine Airlines, I managed passenger check-ins, provided boarding passes, and assisted with baggage handling at NAIA Terminal 3. My attention to detail and excellent communication skills ensured a smooth travel experience for passengers. Additionally, I verified travel documents, informed passengers about luggage restrictions, and collected excess weight charges to ensure compliance with airline policies.